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# Salesforce Solution Architect, Core & Agentforce

- **Company:** OSF Global Services Inc.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $150,000.0 - $180,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Computing, Middleware, Knowledge Management, Cloud Services, Salesforce.Com, Systems Integration, Enterprise Software Applications, Data Strategy, Information Technology
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87e6f0e6da342665

## About the Role

Do you have experience in Systems integration?, Do you have a Bachelor's degree?, We are seeking a highly skilled and business-focused Salesforce Solution Architect specializing in Sales Cloud, Service Cloud, and Agentforce. This role is ideal for a functional leader who can bridge business strategy and Salesforce capabilities, driving end-to-end solution design that enables revenue growth, service excellence, and AI-powered workforce productivity., * 10-12 years of Salesforce experience with 5-7 years in Solution Architect or senior functional leadership roles leading enterprise Sales and Service transformations.

 * Proven expertise in Sales Cloud, Service Cloud, and Agentforce, including sales lifecycle management, forecasting, service operations, knowledge management, and AI-driven automation.
 * Strong understanding of Salesforce platform capabilities, data models, security concepts, and governance frameworks from a functional architecture perspective.
 * Experience designing scalable integration approaches and collaborating with technical architects on APIs, middleware, and enterprise system connectivity.
 * Solid knowledge of release strategy, environment planning, change management, and user adoption best practices.
 * Salesforce Platform Developer I or relevant Consultant certifications required; Sales Cloud, Service Cloud, or Architect certifications preferred.
 * Bachelor's degree in Computer Science, Information Technology, Business, or a related field with strong stakeholder management and problem-solving skills.

## Description

* Lead client engagements for Sales Cloud, Service Cloud, and Agentforce, defining scalable solution architectures aligned to business goals.
 * Define and own the end-to-end solution design, including business processes, automation strategy, AI use cases, and cross-system integrations.
 * Translate sales and service operational requirements into optimized Salesforce solutions, including pipeline management, case lifecycle management, Omnichannel routing, and AI-driven agent workflows.
 * Drive solution governance, ensuring alignment with best practices, data strategy, user adoption goals, and measurable business outcomes.
 * Facilitate discovery workshops, architecture vision sessions, and executive presentations, clearly articulating functional design decisions.
 * Provide functional leadership and mentorship to consultants and delivery teams, ensuring cohesive execution across onsite and offshore resources.
 * Promote continuous innovation by leveraging Salesforce platform capabilities, including Flow, analytics, automation, and Agentforce AI features to improve productivity and customer experience.


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