> Markdown version of [/jobs/ext/529926-it-specialist-pt](https://www.wearedevelopers.com/jobs/ext/529926-it-specialist-pt). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Specialist PT

- **Company:** Mendo Mill
- **Location:** Ukiah, CA, United States
- **Salary:** $37,440.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office, Networking Basics, Topdesk, Software Asset Management, Virtual Local Area Networks, Wi-Fi Technology, Reliability of Systems, Laptops
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fe4c2db3ae988cb9

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, * Proven experience in IT support, preferably in a retail or multi-location environment.

 * Working knowledge of networking, ideally with experience in VLANs.
 * Strong knowledge of Windows OS, Office 365, networking basics, and troubleshooting hardware/software.
 * Excellent communication skills and ability to explain technical issues to non-technical users.
 * Comfortable working independently, prioritizing tasks, and traveling between store locations.
 * Valid driver's license and reliable transportation required.
 * Able to lift and move basic IT equipment (e.g., desktops, printers).

Preferred Skills

 * Familiarity with point-of-sale (POS) systems and retail hardware.
 * Experience with ticketing/help desk software.
 * Bilingual (English/Spanish) a plus.
 * Approximately 20-25 hours per week.
 * Flexible schedule with ability to respond to urgent issues and travel between locations as needed., * Flexible schedule with ability to respond to urgent issues and travel between locations as needed.

## Description

We are seeking a proactive and customer-oriented Part-Time IT Support Specialist to provide technical support across our 5 store locations in Northern California. This position plays a key role in maintaining the daily functionality of our systems by responding to IT support tickets, assisting store managers and administrative staff, and performing onsite troubleshooting as needed., * Serve as an IT point of contact for store managers and the administrative team.

 * Monitor and manage the internal help desk/ticketing system, ensuring timely follow-up and resolution of issues.
 * Provide in-person technical support at all 5 store locations on a rotating/as-needed basis.
 * Troubleshoot and resolve hardware, software, network, and point-of-sale system issues.
 * Install, configure, and maintain desktops, laptops, printers, mobile devices, and other store equipment.
 * Maintain documentation of support requests, solutions, and hardware/software inventory.
 * Coordinate with outside vendors for specialized repairs or support when necessary.
 * Assist with onboarding and offboarding of employees from a technology access standpoint (e.g., email, system logins).
 * Support Wi-Fi, phone systems, and basic networking functions at each store.
 * Help implement IT best practices and improve system reliability across locations.


## Related Videos

- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)