> Markdown version of [/jobs/ext/530525-lead-customer-strategist-customer-revenue](https://www.wearedevelopers.com/jobs/ext/530525-lead-customer-strategist-customer-revenue). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Customer Strategist - Customer Revenue - **Company:** The Progressive Corporation - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $98,400.0 - $131,200.0 - **Contract:** Permanent contract - **Skills:** A/B Testing, Decision Support Systems - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=243fe7bfc350b881 ## About the Role Do you have experience in User journey mapping?, Do you have a Bachelor's degree?, * A minimum of 10 years of related professional work experience (e.g., definition and delivery of products through digital, voice, and agent channel experiences). * {OR} Bachelor's degree or higher and a minimum of 7 years of related professional work experience (e.g., definition and delivery of products through digital, voice, and agent channel experiences). Preferred skills * Proven ability to take ownership of complex problems and deliver end-to-end solutions that drive measurable business outcomes * Experience designing and optimizing customer journeys across multiple channels (digital, marketing, contact center, etc.) * Strong background in data-driven decision making, including A/B testing or experimentation * Ability to translate complex data into clear insights and strategic recommendations * Demonstrated success building and leading cross-functional partnerships, with experience presenting to and influencing senior leaders, Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. ## Related Videos - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Augmented Intelligence for transport planning: Human in the Loop Modelling](https://www.wearedevelopers.com/videos/72-augmented-intelligence-for-transport-planning-human-in-the-loop-modelling) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) - [Stop building features. Start building impact.](https://www.wearedevelopers.com/videos/2031-stop-building-features-start-building-impact) ## Related Articles - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [Prompt Engineering is a Job of the Past](https://www.wearedevelopers.com/magazine/342-prompt-engineering-is-a-job-of-the-past)