> Markdown version of [/jobs/ext/531113-techops-engineer-mid-level](https://www.wearedevelopers.com/jobs/ext/531113-techops-engineer-mid-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Techops Engineer -Mid Level - **Company:** ACD DIRECT - **Location:** Farmington, UT, United States (Remote available) - **Experience:** Experienced - **Salary:** $52,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Systems Engineering, Audit Trail, Microsoft Azure, Bash Shell, Software as a Service, Configuration Management, Software Documentation, Continuous Integration, Customer Interaction Management (Software), DevOps, Github, Identity and Access Management, Python (Programming Language), PCI Data Security Standards, Runbook, Datadog, Scripting, Grafana, Infrastructure as Code (IaC), Containerization, Gitlab-ci, Kubernetes, Deployment Automation, Cloudwatch, Terraform, Serverless Computing, Docker, Jenkins, Vulnerability Analysis - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=59d64d84ea275ec0 ## About the Role Do you have experience in Software documentation?, * 1-4 years of hands-on experience in DevOps, TechOps, Systems Engineering, or a closely related field. * Solid experience with CI/CD tooling - GitHub Actions, GitLab CI, Jenkins, or equivalent. * Comfortable working with cloud platforms (AWS, Azure, or GCP); familiar with core services like compute, networking, storage, and IAM. * Working knowledge of containerization (Docker) and basic orchestration concepts. * Experience with scripting or automation (Bash, Python, or similar). * Understanding of infrastructure-as-code principles; some hands-on experience with Terraform or equivalent. * Familiarity with security fundamentals - access controls, encryption, patching, and audit logging. * Strong written communication skills; you write documentation that teammates actually want to read. * Ability to work independently in a fully remote, async-friendly environment. Nice to Have * Experience supporting PCI DSS compliance requirements. * Exposure to Kubernetes or container orchestration platforms. * Familiarity with observability tooling (Datadog, Grafana, CloudWatch, or similar). * Background in contact center, telecom, or SaaS infrastructure environments. * Experience with SMS platforms or telecommunications APIs. Growth & Mentorship This role sits squarely in the middle of our TechOps career ladder, with a clear path toward senior-level ownership. You'll be supported by senior engineers who are invested in your growth and expected to start passing that investment down to junior teammates. We prioritize people who are curious, communicative, and always looking to level up. ## Description We're looking for a hands-on Mid-Level TechOps Engineer to join our fully remote team and help us build, automate, and maintain the infrastructure that powers contact center technology for B2B clients across the country. If you can own a CI/CD pipeline end-to-end, feel at home in a cloud console, and care about getting the details right - we want to talk., * Build, manage, and continuously improve CI/CD pipelines for serverless and containerized applications with minimal supervision. * Automate deployment, configuration, scaling, and monitoring workflows using best-practice tooling. * Monitor infrastructure, applications, and services - investigate alerts, diagnose root causes, and resolve incidents independently. * Contribute to Infrastructure as Code (IaC) and configuration management initiatives. * Participate in security reviews, vulnerability assessments, and PCI DSS compliance monitoring - including patching and audit log maintenance. * Collaborate with Engineering and QA teams to improve deployment velocity and release quality. * Help onboard and guide junior team members, sharing knowledge and best practices. * Maintain clear, accurate documentation for systems, runbooks, and operational processes. * Participate in Agile SDLC ceremonies and contribute to sprint-based delivery. ## Related Videos - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [The ABC of DX](https://www.wearedevelopers.com/videos/727-the-abc-of-dx) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023)