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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - Systems - PART TIME - **Company:** MC Consultants, Inc. - **Location:** Carlsbad, CA, United States - **Salary:** $45,760.0 - $54,080.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Azure, Business Software, Microsoft Outlook, Cloud Computing, Microsoft Exchange Server, Imaging Technology, IT Management, Information Technology Operations, Microsoft PowerPoint, Azure Active Directory, Microsoft SharePoint, Single Sign-On, Virtual Machines, Virtualization Technology, Office365, Microsoft InTune, Microsoft Onedrive, Deployment Automation, Data Management - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c6e5724a5774e024 ## About the Role Do you have experience in Microsoft Excel?, · Microsoft 365 Suite: Outlook, Teams, SharePoint, OneDrive, Intune/Autopilot, Entra ID, Single Sign-On, and Microsoft Defender. · Security & Compliance Tools: KnowBe4 Security Awareness Training, CodeTwo Email Signatures, Veritas. · Infrastructure & Virtualization: Azure Virtual Machines and Microsoft Exchange · Identity & Directory Services: Entra ID/Azure AD · Collaboration & Business Apps: Zoom PBX, Egnyte, Sage, Intuit, ACT CRM, BQE Core. · Cloud & Emerging Tech: BI/data platforms, construction/litigation tools, imaging systems, drones. Qualifications: · 1+ years IT support or equivalent customer-facing technical role. · Excellent interpersonal, communication, organizational, written and verbal communication skills. · Proficient with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint). · Ability to troubleshoot and resolve issues with organizational technologies. · Experience coordinating with external vendors for services. · Highly organized with attention to detail; able to balance multiple priorities in a fast-paced environment., Physical Requirements: Ability to lift and maneuver objects up to 50 lbs. Assist staff with workstation setups, cabling, and equipment relocations. ## Description Reporting to the IT Operations Manager, the IT Support Specialist - Help Desk role provides front-line IT support with a strong emphasis on end-user experience and operational consistency. This role serves as a key point of contact for staff, ensuring smooth day-to-day technology operations. This role provides technical assistance to all staff nationwide with on-site presence in Carlsbad, California. Responsibilities also include managing our IT assets, provisioning equipment for new hires, and delivering staff training sessions that add measurable value. The IT Support Specialist - Help Desk is expected to be highly organized, people-oriented, and capable of managing multiple priorities in a fast-growing company, focusing on helpdesk services, customer satisfaction, and process improvements. Roles & Responsibilities: · Provide professional, timely IT support for staff across offices, resolving tickets with a focus on customer service and clear communication. · Onboarding & offboarding: prepare, deploy, and train staff on company hardware, applications, and IT best practices. · Deploy and maintain devices and peripherals; manage shipping, receiving, and IT inventory lifecycle. · Follow IT documentation for onboarding, hardware deployment, and support procedures. · Host and support training initiatives with new-hires, including KnowBe4 and other staff-facing IT awareness programs. · Collaborate with IT leadership to identify opportunities for workflow improvements and enhanced staff experience. · Serve as the hands-on IT presence for the West Region, including hardware setup and on-site troubleshooting. · Other duties assigned as necessary. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)