> Markdown version of [/jobs/ext/532914-online-community-coordinator](https://www.wearedevelopers.com/jobs/ext/532914-online-community-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Online Community Coordinator - **Company:** ACHIEVEMENTS, INC. - **Location:** Tempe, AZ, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Outlook, Gsuite - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=083b820c2eaf7203 ## About the Role Do you have experience in Customer communication?, Do you have a Bachelor's degree?, * Enthusiastic self-starter with up to 2 years of relevant experience in marketing, customer experience, content, community, or a related field. Bachelor's degree preferred. * Strong storytelling and writing skills, with the ability to craft engaging content-such as posts, polls, and Q&As-that spark conversation and foster a vibrant, inclusive community. * Clear, confident communication skills across written, verbal, and interpersonal formats. * Empathy and a customer-first mindset, with a passion for understanding, supporting, and advocating for consumers. * Strong organizational and time management skills, with the ability to handle multiple tasks, shift priorities, and meet deadlines. * High attention to detail and a commitment to delivering high-quality, accurate work. * Proactive and resourceful, with initiative, a learning mindset, and the ability to solve problems independently. * Comfortable using tools like Outlook, Excel, and Google Workspace. ## Description As an Online Community Coordinator, you'll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. As a Coordinator, you will be passionate about fostering safe, supportive, and engaging spaces where members can connect, learn, and share their experiences. In this role, you'll support the day-to-day operations, content scheduling, and engagement of our online customer community-helping build a respectful, welcoming environment where members feel heard, supported, empowered, and celebrated. The ideal candidate is an empathetic, proactive communicator and creative thinker with a strong customer-first mindset. You bring fresh ideas, collaborate effectively as a team player, and enjoy engaging with people, guiding conversations, and shaping experiences that empower members and strengthen meaningful connections, while ensuring interactions remain positive, helpful, and aligned with community guidelines. What you'll do * Monitor and moderate conversations to maintain a respectful, welcoming environment and uphold the community guidelines * Contribute to community engagement by participating in members posts, polls, and prompts and discussion threads that spark conversation and connection. * Help foster real-time engagement by welcoming new members, responding to comments, and encouraging participation in discussions. * Real-time review of all feeds and spaces for accuracy, safety, and quick responsiveness including direct messages from members * Identify and address inappropriate content, misinformation, or guideline violations-escalating issues to internal teams when needed * Protect members from harm, identifying harmful trends, and reporting threats or serious violations to administration. * Collaborate with teammates across departments to support engagement campaigns and community initiatives. * Review reported content and/or members and determine next steps, including issuing warnings or banning users. * Document moderation actions and maintain accurate records to support consistent community standards and processes. * Help maintain and update community resources such as FAQs, guides, and pinned content so members can easily find helpful information. ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [The Chief Joy Officer and Decoding Motivation@Work](https://www.wearedevelopers.com/videos/1501-the-chief-joy-officer-and-decoding-motivation-work) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [The power of the community](https://www.wearedevelopers.com/videos/533-the-power-of-the-community) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)