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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # E-Commerce Business Operation specialist - **Company:** WINHEART LIVING INC - **Location:** Conyers, GA, United States (Remote available) - **Experience:** Expert - **Salary:** $60,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Fraud Prevention and Detection, Office Suite, Working Model 2D, Data Analytics, Tools for Reporting - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=84bdfc6caac47914 ## About the Role Do you have experience in Sales analytics & reporting tools?, Do you have a Bachelor's degree?, Our vision is to create a furniture and home goods brand that combines high quality, strong design, and excellent value. To strengthen our team, we are currently seeking a professional with fluent English, experience in e-commerce operations and team building, to assist in the initial platform development and overall team building efforts., * Bachelor's degree or above (majors in e-commerce, marketing, business administration, supply chain management, etc. preferred). * 5+ years of cross-border e-commerce/platform operation experience with demonstrable growth achievements; experience in team management and building systems from scratch is a plus. * Native-level fluency in English, able to independently conduct meetings and communicate externally. * Strong execution ability and results-oriented, able to drive projects to completion in uncertain environments. * Proficient in using Office software (especially Excel), with data analysis skills and business acumen. * Experience in furniture/home goods categories and experience with platforms such as Wayfair/Amazon/Target is a plus. ## Description * Responsible for managing e-commerce platform accounts (such as Amazon, Wayfair, and Target), product listing, listing optimization, and order and inventory monitoring.Handle after services from all sales channels. Manage, optimize, and aggressively grow all online sales channels, including Wayfair, Amazon, Walmart, Tagrget and other online sales channels. Implement competitive pricing strategies that strike the perfect balance between high volume and maximum profitability. Monitor marketplace health, policy updates, and compliance standards to keep all store ratings excellent. Logistics, Shipping & Fraud Prevention Oversee daily online order fulfillment and shipping operations to ensure timely delivery and high customer satisfaction. Establish and execute robust risk-management protocols to identify, determine, and prevent online fraud. Monitor shipping queues with a strict focus on security guidelines to protect the company from high-value asset loss. Marketing Strategy & Financial Planning Develop and execute data-driven eCommerce marketing strategies to drive traffic, conversion, and brand loyalty across all platforms. Own the digital marketing budget, ensuring an optimal return on ad spend (ROAS) and alignment with company financial targets. Track, analyze, and report on key performance metrics (sales, margins, traffic, and conversion rates). Customer Operations & Escalations Streamline and manage the processing of online returns and customer disputes. Analyze dispute data to minimize future return rates and continuously improve the customer experience. * Expand and develop corporate clients, participate in industry exhibitions and offline promotions. * Customer service work, including the establishment, training, and daily management of the customer service team. * Execute administrative and financial-related tasks, and liaise with accounting and tax companies. * Responsible for product compliance matters. * Establish company process systems and manage company documents and data. * Coordinate communication between US and China teams, and support team building and personnel development., · Working Model: Primarily in-office; supports partial hybrid work (e.g., 1-2 days remote per week, depending on business pace and team arrangements) ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)