> Markdown version of [/jobs/ext/534649-it-support-technician](https://www.wearedevelopers.com/jobs/ext/534649-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** Community Health Centers
- **Location:** Dayton, OH, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, VoIP, Computerized Patient Record System, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Networking Basics, Remote Service Software, TCP/IP, User Accounts
- **Published:** June 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=84a37082c647181b

## About the Role

Do you have experience in Communication skills?, * Strong knowledge of Windows and Microsoft 365

 * Basic understanding of networking (TCP/IP, DNS, DHCP, VPNs)
 * Familiarity with hardware troubleshooting and repair
 * Experience with helpdesk or ticketing systems
 * Excellent problem-solving and analytical skills
 * Strong communication and customer service skills
 * Ability to work independently and as part of a team, * 1-3 years of IT support, help desk, desktop support, field technician, or related experience
 * Working knowledge of Windows computers, user accounts, printers, scanners, fax machines, VOIP phones and other common office equipment.
 * Basic networking knowledge
 * Experience with remote support tools
 * Ability to lift and move typical office technology equipment as needed
 * Valid drivers license and ability to travel between offices as needed
 * Experience with NextGen EHR System preferred but not required

## Description

The IT Support Technician will be involved with the support and maintenance of the First Flight Health Centers technical equipment. The duties include being a point of contact for IT related questions at the user level, and responding to user needs in a timely manner, among other duties. Work may also occasionally include technical equipment set up and minor equipment repairs., * Provide friendly, practical support for computers, monitors, docking stations, printers, scanners, phones, fax machines, and other desk hardware.

 * Provide technical support to employees or customers via phone, email, or in person
 * Maintain accurate notes on issues, fixes, equipment changes, and recurring problems
 * Escalate issues appropriately when a problem requires deeper vendor or leadership involvement
 * Set up new user accounts, systems, and equipment (computers, printers, mobile devices)
 * Assist with maintaining the asset management program
 * Assist with HIPAA compliant equipment destruction
 * Assist with network troubleshooting, including connectivity and security issues
 * Assist with routine system maintenance, upgrades, and backups
 * Ensure compliance with IT policies, security standards, and procedures
 * Train users on basic IT functions and best practices
 * Establish and maintain good relationships with clients and colleagues
 * Other duties as assigned


## Related Videos

- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)