> Markdown version of [/jobs/ext/534762-system-administrator-mfahd](https://www.wearedevelopers.com/jobs/ext/534762-system-administrator-mfahd). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator (Mfahd) - **Company:** CACI International Inc. - **Location:** Fort Meade, MD, United States - **Experience:** Experienced - **Salary:** $86,600.0 - $181,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Cyber Security, Multi-Factor Authentication, Web Browsers, NIPRNet, Public Key Infrastructure, Windows Remote Assistance, Remote Desktop Services, RSA (Cryptosystem), Information Technology, Application Client - **Published:** June 11, 2026 - **Apply:** https://www.juju.com/job/00000000g72ysz ## About the Role _Required_ + TS/SCI Clearance with polygraph + A minimum of three (3) years of relevant experience. + A Bachelor's degree in a technical discipline. (An additional four (4) years of experience (for a total of 7) may be substituted for a bachelor's degree.) _Desired:_ + Expertise with Windows Operating Systems + Familiarity with CSPiD software, Internet Options, and PKI Trust Store configurations + Knowledge of 90Meter SCM, CIW Applications, and Active Client software. + Proficiency with Remote Desktop sharing via Skype. + A strong understanding of computer security principles. + Excellent organizational, multitasking, and customer service skills. ## Description Join CACI's expert team as a System Administrator on our Multi-Factor Authentication (MFA) Help Desk. In this vital role, you will be at the forefront of our security operations, responsible for issuing and maintaining RSA, SIPR, and NIPR tokens that protect our nation's critical systems. You'll provide essential support to a global enterprise, ensuring secure access and resolving authentication challenges. This position offers a unique opportunity for direct customer interaction and a significant impact on our operational security. This is a position for a well-rounded technical professional who works independently to solve difficult and complex problems. You will have a significant impact on departmental results and may be responsible for managing entire projects or processes. In this role, you will be expected to develop technical solutions, influence others on system design, and communicate effectively with both internal and external parties. You may also lead small technical teams, providing guidance and coaching to other professionals. Responsibilities As a key member of our team, you will be responsible for a range of duties focused on providing exceptional technical and customer support. _Customer Support_ + Provide daily face-to-face support for walk-in services and remote assistance for our global user base. + Act as the first point of contact for troubleshooting RSA Token and PKI certificate requests. _MFA Token Management_ + Manage the full lifecycle of Multi-Factor Authentication tokens (RSA, ALT, PKI), including issuance, maintenance, and returns. + Perform Limited Trust Agent (LTA) and Registration Authority (RA) duties for PKI certificates, including authorization, issuance, and revocation. _Technical Operations_ + Utilize ITSM tools like Service Now to track, manage, and escalate service tickets effectively. + Interact with technical teams to accurately diagnose and report issues. + Develop and maintain Standard Operating Procedures (SOPs), technical documentation, and IT knowledge base articles. _Process Improvement_ + Gather and report metrics on token distribution and other service-related activities. + Work independently to triage issues, prioritize tasks, and meet deadlines with minimal supervision ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [How Web AI Can Power the Agentic Web - Jason Mayes (Google)](https://www.wearedevelopers.com/videos/1896-how-web-ai-can-power-the-agentic-web-jason-mayes-google) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Privacy-first in-browser Generative AI web apps: offline-ready, future-proof, standards-based](https://www.wearedevelopers.com/videos/1572-privacy-first-in-browser-generative-ai-web-apps-offline-ready-future-proof-standards-based) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed)