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# [WEBTOON] Creator Payments Operations Specialist

- **Company:** WEBTOON Entertainment
- **Location:** El Segundo, CA, United States
- **Salary:** $60,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Payment Systems, Systems Analysis
- **Published:** June 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=35c2a47e7be3a7b1

## About the Role

Do you have experience in Systems analysis?, * Bilingual Fluency (English and Korean): Professional-level proficiency in both written and verbal communication is required to collaborate effectively with South Korea-based engineering and product teams.

 * Operational Experience: Proven track record in operational execution, financial operations, or project management within a fast-paced environment.
 * Stakeholder Management: Demonstrated ability to coordinate effectively across diverse technical and non-technical stakeholders, including finance, product management, and engineering teams.
 * Analytical Skills: Strong attention to detail with the ability to identify system operational gaps, analyze process inefficiencies, and implement swift, accurate resolutions.

## Description

* Own Global Settlements: Manage day-to-day global payout operations for CANVAS creators, transforming our current monthly cycle into a highly efficient, scalable process.
 * Champion Creator Success: Act as the primary point of contact for payment-related CS inquiries, guiding creators through payment method registration, troubleshooting payout delays, and building clear, self-service help guides.
 * Cross-Functional Collaboration: Partner closely with Finance, Planning, and Engineering teams to diagnose system errors, patch operational gaps, and advocate for system automation.
 * Prep for the Future: Lay the operational groundwork for upcoming high-volume initiatives, including the rollout of subscription settlements, the expansion of ad revenue-share, and managing the operational transition during the Super Like phase-out.


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