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# Tech Geek / IT Helpdesk / Customer Service

- **Company:** BASG Corp
- **Location:** Miami, FL, United States
- **Salary:** $31,200.0 - $37,440.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Computer Literacy, Software Troubleshooting
- **Published:** June 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ee2bf1e166da8492

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Software troubleshooting?, Our customer-driven company is looking for a highly skilled Customer Service Representative to join our team. The successful candidate should have excellent people and communication skills and a background in both technical and personal support. The ideal candidate will also be computer literate and comfortable working in a fast-paced environment as they will be responsible for answering phones, monitoring service tickets and responding to client inquiries.

## Description

* Answer customer calls, service tickets and general questions.
 * Manage call flow.
 * Heavy use of AI in all areas
 * Answer email and social media messages.
 * Work with other departments to resolve customer issues.
 * Manage website content.
 * Follow correct protocol for customer interaction.


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