> Markdown version of [/jobs/ext/536841-level-1-it-help-desk-tech-support](https://www.wearedevelopers.com/jobs/ext/536841-level-1-it-help-desk-tech-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Level 1 IT Help Desk Tech Support - **Company:** Morris Inc - **Location:** Duncan, SC, United States - **Salary:** $35,000.0 - $40,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, VoIP, Desktop Computing, Issue Tracking Systems, Virtual Private Networks (VPN), Software Engineering, SQL Databases, Office365, Firewalls (Computer Science), Information Technology, Laptops - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=51d444c1b38e3271 ## About the Role Do you have a valid Driver's License license?, Do you have experience in VoIP?, Do you have a Bachelor's degree?, * Must be physically capable of performing job duties and be able to lift a minimum of 20 lbs * Strong problem-solving skills and a passion for technology * Maybe asked to participate in training and development opportunities as necessary Highly Preferred Skills: * 1 year or more experience in IT field * IT related Associates or Bachelor's Degree, or comparable experience * Experience working with active directory, VPN, and SQL servers * Experience with installation, configuration and monitoring of small networks and firewalls * Experience with MSP * Experience supporting users with Office 365 applications (to include MS Teams) * Experienced with FM Audit a plus * Experience with IP Phones ## Description Are you a tech-savvy individual looking to jumpstart your career in the world of Information Technology? We have an exciting opportunity for a Level I IT Support Specialist to join our dynamic team. As a Level I IT Support Specialist, you will play a vital role in providing technical assistance and support to our internal employees, ensuring their technology-related issues are resolved promptly and efficiently. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position - this must be worked on-site., * Provide first-level technical support to end-users via phone, email, or in person * Maintain accurate records of all support requests and resolutions in our ticketing system * Ability to handle multiple tasks in rapid succession * Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices * Must have a valid driver's license * Must maintain a clean driving record ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)