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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Operations Engineer - **Company:** Made4net, LLC - **Location:** Teaneck, NJ, United States (Remote available) - **Experience:** Experienced - **Salary:** $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Application Performance Management, Systems Engineering, Bash Shell, Cloud Computing, Configuration Management, Computer Networks, Data Infrastructure, Relational Databases, Linux, DevOps, Domain Name System (DNS), Failover, Infrastructure as a Service (IaaS), Issue Tracking Systems, Subnetting, Virtual Private Networks (VPN), Python (Programming Language), PostgreSQL, Linux System Administration, Linux Servers, Microsoft SQL Server, Windows Servers, Routing, Oracle (Applications), Performance Tuning, Windows PowerShell, Ansible, Software Deployment, Web Applications, Scripting, Transport Layer Security, Load Balancing, Autoscaling, Grafana, Amazon Virtual Private Cloud (VPC), Cloudformation, Infrastructure Automation Frameworks, Information Technology, Firewall Services Module, Zendesk, Terraform, Microservices - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1ff7e762df8164c0 ## About the Role Do you have experience in Windows Server administration?, Do you have a Bachelor's degree?, * Bachelor's degree in computer science, Information Technology or a related field, or equivalent experience through certifications, vocational training, or hands on work. * 3-5 years of hands-on experience in a cloud infrastructure, systems engineering, or production support role. * Comfortable with a follow-the-sun support model; availability for occasional weekend coverage is expected as part of the global team rotation. * Strong hands-on experience with AWS, specifically EC2, ALB/NLB, VPC, S3, and AWS Backup services. * Solid experience administering Windows and Linux servers in an enterprise IaaS environment. * Hands-on experience with Ansible for configuration management and automated application deployments, including managing update pipelines. * Proven experience designing and maintaining high-availability architectures on AWS (multi-AZ, auto-scaling, failover). * Proficiency in configuring ALB/NLB, including URL rewrite rules, path-based and host-based routing, and listener rules for web applications. * Solid understanding of AWS networking: VPC design, subnets, routing tables, security groups, DNS, and VPN connectivity. * Hands-on experience managing relational database infrastructure (provisioning, patching, monitoring, and performance tuning (MSSQL Server, Postgres, Oracle). * Experience with security and ops monitoring - interpreting alerts, identifying anomalies, triaging incidents, and escalating appropriately. * Experience with infrastructure and application performance tracking; able to interpret metrics and respond to anomalies. * Scripting proficiency in Bash, Python, or PowerShell for automation and operational tasks., * AWS certifications (Solutions Architect, SysOps Administrator, or equivalent). * Experience with infrastructure-as-code tools such as Terraform or CloudFormation. * Experience with ITSM / ticketing systems in a production support context (Zendesk preferred). * Experience with Grafana or similar monitoring and observability platforms (Grafana preferred). * Familiarity with CI/CD pipelines and DevOps practices. ## Description We're looking for a hands-on Cloud Operations Engineer to join our global operations team. This is a technical, hands-on role at the intersection of cloud infrastructure, production support, and security/ops monitoring. We operate a follow-the sun support model across global regions, with coverage expectations in shifts during weekends / holiday. You'll support mission-critical systems across AWS, Windows, and Linux ensuring reliability, performance, and rapid incident response., * Provide production support as part of a global follow-the-sun operations team - monitor systems, triage alerts, respond to incidents, and ensure service continuity across all environments. * Monitor infrastructure and application health across security and operations dashboards; detect, triage, and respond to performance, availability, and security alerts; produce and maintain SLA reporting. * Deploy, manage, and maintain AWS infrastructure with a primary focus on EC2-based workloads across Windows and Linux environments. * Configure and manage load balancers (ALB/NLB), including URL rewrite rules, routing policies, and SSL termination for web applications. * Design and maintain high-availability architectures on AWS, ensuring redundancy, multi-AZ deployments, and tested failover procedures. * Own backup and disaster recovery operations - scheduling, retention policies, monitoring, and regular restoration testing. * Automate configuration management and application update deployments using Ansible, ensuring consistency and minimal downtime across all environments. * Manage database infrastructure across environments - provisioning, patching, performance tuning, and backup/recovery operations. * Troubleshoot and configure networking components including VPC, subnets, routing tables, DNS, security groups, and firewall rules. * Handle incident escalation, maintain shift handover documentation, and contribute to post-mortems and continuous improvement of support processes. * Maintain infrastructure runbooks, operational documentation, and contribute to automation and tooling improvements. * Support the company's ongoing transition toward microservices and containerized architectures, contributing operational knowledge and helping ensure smooth adoption in production environments ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers)