> Markdown version of [/jobs/ext/538227-it-support-help-desk-analyst](https://www.wearedevelopers.com/jobs/ext/538227-it-support-help-desk-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support/ Help desk Analyst - **Company:** THE JUDGE GROUP, INC. - **Location:** Harrisburg, PA, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Automation of Tests, Cyber Security, Issue Tracking Systems, Microsoft Servers, Office365, Cyber Threat Analysis, Information Technology, Splunk - **Published:** June 4, 2026 - **Apply:** https://www.dice.com/job-detail/b779a3e5-7b45-4204-b0a7-ed92b4b48ed3 ## About the Role We are seeking an experienced IT Contractor with a minimum of 2 years' hands-on experience in information technology security and support. This cross-team role will contribute to both our security and help desk operations, ensuring smooth technical support and compliance across the organization., Experience in information security related support- 2 years Experience in helpdesk related support- 2 years Ability to communicate effectively orally and in writing Ability to collaborate with peers, between teams, and stakeholders Experience with Microsoft server and workstation operating systems Experience with Microsoft O365 products Experience with incident reporting and support ticketing systems Experience with network and computer security testing tools Experience reading and interpreting security logs and reports Knowledge of industry standards and best practices of information security Knowledge of business process analysis methods Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed Perform related work as required Strong problem-solving and critical thinking skills Stays up to date with cybersecurity trends and risks Experience working with Tenable and Splunk Excellent communication and collaboration skills Ability to quickly adapt to changing priorities and technologies Associate's degree or current certifications within information technology ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)