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# Head of FCRA Operations and Compliance

- **Company:** Socure Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $220,000.0 - $275,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analytics
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dbf077d82aa49715

## About the Role

Do you have experience in Senior leadership?, Do you have a Bachelor's degree?, * 15+ years of progressive experience in FCRA operations and compliance, with at least 5 years in a senior leadership capacity.

 * Demonstrated experience working within or directly overseeing consumer reporting agencies, ideally with experience standing up new CRA functions. Exposure to national, national specialty, and non-603 CRAs is a plus.
 * Deep expertise in FCRA, ECOA, GLBA, and state-level statutory and regulatory obligations.
 * Strong leadership experience managing cross-functional teams, especially consumer operations teams, call centers, or processing groups.
 * Proven ability to collaborate across legal, product, technology, and operations functions.
 * Bachelor's degree required; advanced degree and relevant certifications (e.g., CIPP/US, CRCM) are a plus.

## Description

We are seeking a seasoned and strategic Head of FCRA Operations and Compliance to build and lead all operational aspects of our Consumer Reporting Agency (CRA). As a senior leader within the organization, you will drive client- and consumer-facing operational excellence, guide regulatory adherence, and help shape the company's use of data in FCRA-regulated product offerings. This position is critical in ensuring transparency, accountability, and consumer protection across our data-driven services., * Lead the formation and continuous improvement of the company's CRA operations in compliance with FCRA requirements.

 * Bring an "AI-first" mindset to all process designs with the goal of maximizing efficiency and automation while ensuring rigorous compliance with federal and state regulatory requirements.
 * Build and operationalize end-to-end processes for handling consumer disclosure requests in accordance with Section 609 of the FCRA.
 * Establish and maintain rigorous procedures for receiving, evaluating, and resolving consumer disputes, including reinvestigations with third-party data furnishers.

Regulatory Compliance Leadership

 * Serve as the internal authority on FCRA regulations, offering actionable guidance and counsel to executive stakeholders, product teams, and legal counsel.
 * Interpret evolving regulatory expectations and translate them into compliant business policies and procedures.

 * Assess the permissibility and compliance risk of new data and product use cases under FCRA and advise accordingly.
 * Establish the 1/2/3 LOD policies and processes required to maintain regulatory compliance across all relevant functions., * Lead and/or chair internal Risk Management, Data Furnishing and Standards Monitoring, and Model Governance committees for FCRA-facing products to identify and manage potential FCRA compliance risks and ensure cross-functional visibility and accountability.
 * Create and maintain comprehensive training manuals and SOPs for CRA operations teams, including all consumer- and client-facing CRA operations..
 * Establish performance standards and training protocols that ensure high-quality, compliant consumer interactions.


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