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# Technology Administrator at PrepNet Virtual Academy

- **Company:** National Heritage Academies
- **Location:** Grand Rapids, MI, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Human Resources Information System (HRIS), Microsoft Office, Enterprise Software Applications
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=599648e20c1ef4d7

## About the Role

Do you have experience in Stakeholder relationship building?, Do you have a Bachelor's degree?, * Bachelor's degree in business or technology or equivalent experience required.

 * Strong problem solving skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.
 * Strong customer service skills.
 * Strong written and verbal communication skills.
 * Highly developed interpersonal skills; ability to build strong cross functional relationships.
 * Experience with Microsoft Office programs (Microsoft Excel, Microsoft Office, Microsoft Word, etc.).
 * Experience with HRIS preferred.

This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.

## Description

The Technology Administrator at PrepNet Virtual (PVA) works with stakeholders from all business units and related third parties to support and maintain technology solutions across our enterprise applications., * Contribute to and maintain system standards to support day-to-day operations of the PVA Tech Department.

 * Diagnose and resolve enterprise application issues within PVA systems or data.
 * Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
 * Maintain operational, configuration, and other procedures.
 * Provide training support to new and existing system users.
 * Fill on demand report/data requests.
 * Assist in testing efforts for new and updated solutions.
 * Support the successful roll out of new and updated solutions.
 * Assist upgrade efforts across all enterprise applications and solutions.
 * Assess scope and effort of projects and tasks.
 * Able to balance a complex working environment and manage priorities effectively based on business needs.
 * Occasional travel required.
 * Additional duties as assigned.


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