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# IT 1st Line Support

- **Company:** SF Partners
- **Location:** Mansfield, UK
- **Salary:** £28,000.0 - £30,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, System Configuration, Data Logging
- **Published:** May 20, 2026
- **Apply:** https://find.jobs/jobs-near-me/it-1st-line-support-mansfield-nottinghamshire/2778388178-2/

## About the Role

* Previous IT support or service desk experience
 * Strong communication and problem-solving skills
 * Confidence using multiple systems and troubleshooting IT issues
 * A proactive and organised approach to work
 * The ability to work efficiently in a busy environment

## Description

IT Service Desk Support - Temporary Opportunity North Nottinghamshire Full Time Temporary Assignment, Up to £30,000 dependent on experience.We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire. This role will involve providing first-line IT support across the business, assisting users with technical issues, logging support tickets, and ensuring IT queries are resolved efficiently. Key responsibilities:

 * Acting as the first point of contact for IT support queries
 * Logging and managing helpdesk tickets
 * Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting
 * Assisting with laptop and hardware setup
 * Escalating more complex issues to the wider IT team
 * Providing excellent customer service and user support at all times
 * Supporting a fast-paced IT environment with a proactive approach


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