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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems Engineer - **Company:** Fujitsu America Inc - **Location:** Trinidad, CO, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Systems Engineering, CompTIA Security+, Cyber Security, Cloud Platform System, Software Troubleshooting, Juniper, Information Technology, Fortinet, Cisco - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3fbbc4ef7ac5893c ## About the Role * Bachelor's Degree in Computer Science or Information Technology * Minimum of 5 years' experience in an IT Security position * Strong networking background is a must achieving at least Cisco CCNP or equivalent. * Industry standard certification at a professional level (e.g. Ethical Hacking (CEH), CompTIA Security +, ISC2 CCSP)Expert knowledge in a widely used vendor technology (e.g. Checkpoint CCSE, Fortinet NSE4, Juniper JNCIP-SEC) Key attributes * Strong troubleshooting, reasoning and problem-solving skills * Organizational skills and the ability to work autonomously with attention to processes * Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs with a minimal impact on reliability * Strong analytical skills with the ability to easily identify issues * Ability to work independently with a high level of attention to detail and quality * Excellent time management with strong planning and organization skills * Excellent interpersonal and communication skills with peers, management and clients * Expresses technical concepts precisely and professionally in both verbal and written reports with the effective use of various desktop productivity tools * Ability to effectively collaborate in engaging with clients, colleagues, senior management, vendors and other various stakeholdersShows initiative and demonstrates commitment to self-development ## Description As a Senior Systems Engineer - Security, you will deliver implementation of security solutions to our customers. You will work with project managers and other engineers to ensure the timely, on-budget deployment of solutions which attain a high customer satisfaction score., * Develops an understanding of customers' environments and service delivery requirements to enable the delivery of the service. * Identifies project delivery risks and mitigations for proposed solutions and approaches. * Implements security related projects either on-premises, in a cloud platform or as a managed service. * Troubleshoots and diagnose security related incidents, performing maintenance line with agreed SLA and implementation of a range of IT solutions, from moderately to complex in accordance with international best practices. * Provides onsite and remote troubleshooting and diagnostic services to bring customer problems to resolution. * Takes ownership for listening to and understanding customers' problems. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner. * Provides technical advice to colleagues and customers. * Prepares and manages documentation of IT solutions and changes to existing IT solutions including writing technical and incident reports.Follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries. * Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. * Is a key team member, demonstrating personal leadership and initiative resolving issues. * Takes initiative to drive own technical and professional development by pursuing applicable training and certification. * Maintain current knowledge of industry available diagnostic systems, tools and equipment. Possesses a solid diagnostic approach that solves customer problems with little to no assistance.May be required to assist lower-level colleagues in completing objectives. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)