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# Contingent Systems Administrator (Mid-Senior)- TS/SCI w/ Polygra

- **Company:** Sunayu, LLC
- **Location:** Anne Arundel County, MD, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Kubernetes Security, Microsoft Windows, Unix, Computer Networks, System Configuration, Networking Hardware, Red Hat Enterprise Linux, Service-Oriented Architecture, System Software, Tripwire, Virtual Machines, Selinux, Information Technology, Tools for Reporting, Vmware
- **Published:** June 15, 2026
- **Apply:** https://www.clearancejobs.com/jobs/8976164/contingent-systems-administrator-mid-senior-tssci-w-polygra

## About the Role

* Level 0 requires a degree in a relevant technical field (for example, computer science, mathematics, or physics), entry is with a Bachelor's degree plus 1 year of relevant experience.
 * Level 1 requires a Bachelor's degree in Engineering plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience, or a Doctoral degree and no experience.
 * Level 2 requires Bachelor's degree in Engineering plus 7 years of relevant experience, or a Master's degree plus 5 years of relevant experience, or a Doctoral degree plus 3 years of relevant experience.
 * Level 3 requires a Bachelor's degree in Engineering plus 10 years of relevant experience, or a Master's degree plus 8 years of relevant experience, or a Doctoral degree plus 6 years of relevant experience.

## Description

* Provide support for implementation, troubleshooting and maintenance of IT systems
 * Manage the daily activities of configuration and operation of IT systems
 * Provide assistance to users in accessing and using IT systems
 * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
 * Provide support for the escalation and communication of status to agency management and internal customers.
 * Optimize system operations and resource utilization, and perform system capacity analysis and planning
 * Provide in-depth experience in trouble-shooting IT systems;
 * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
 * Provide support for the dispatch system and hardware problems and remains involved in the resolution process
 * Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
 * Support the design of systems, mission architecture and associated hardware; Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
 * Manage the daily activities of configuration and operation of IT systems
 * Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
 * Infrastructure experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite


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