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# Digital Business Analyst

- **Company:** Kforce Inc.
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Confluence, JIRA, Microsoft PowerPoint, Scrum Methodology, Tableau (Software), Web Performance Optimization
- **Published:** June 15, 2026
- **Apply:** https://www.dice.com/job-detail/35cd6f6d-1dcc-4803-b4a1-9a9e5b67ac85

## About the Role

* 2-4+ years of Business Analyst experience (banking, fintech, or another regulatory constrained digital product environment preferred)
 * Strong communicator and storyteller
 * Self-starter who thrives in ambiguity
 * Highly organized, detail-oriented, and delivery-focused

Strong experience with:

 * Agile/Scrum methodologies and delivery ceremonies
 * JIRA (user stories, backlog management)
 * Confluence (documentation)
 * Tableau (reporting/visualization)

Proven ability to:

 * Independently turn meeting notes into high-quality user stories
 * Support end-to-end Agile delivery
 * Work across technical and business stakeholders

Digital experience required:

 * Supporting launches/enhancements of customer-facing experiences
 * Measuring success via CSAT/MSAT, adoption, growth, engagement

Preferred:

 * Digital banking/channels/marketing analytics experience
 * Exposure to customer acquisition, engagement, or retention initiatives
 * Experience in fast-paced, cross-functional environments

## Description

Seeking a Business Analyst to support high-priority digital initiatives tied to growth and funding objectives. This role will work across Digital, Product, Operations, Marketing & Technology to translate business needs into user stories, insights, and leadership-ready deliverables.
Ideal candidates are strong communicators, highly organized, and experienced in Agile delivery within digital product environments bringing customer facing mobile experiences to life., * Translate meetings and stakeholder input into clear user stories, requirements, and acceptance criteria

 * Manage and maintain JIRA backlogs and documentation in Confluence
 * Support Agile ceremonies: PI planning readiness, sprint planning, backlog grooming, demos
 * Analyze digital performance and build dashboards (e.g. Tableau)
 * Support Zoom meeting coordination, summarization and translation of notes to stories
 * Measure impact using CSAT/MSAT, adoption, and growth metrics
 * Create & support leadership-ready PowerPoint materials and storytelling artifacts
 * Partner cross-functionally to drive clarity, alignment, and delivery

Work across a portfolio of initiatives such as:

 * Customer retention and relationship deepening
 * New-to-bank acquisition and storefront growth
 * Digital onboarding/KYC simplification
 * Digital experience and storefront redesign
 * New product launches and rewards capabilities
 * Emerging capabilities like merchant-funded offers and new savings products


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