> Markdown version of [/jobs/ext/540806-network-operations-specialist-noc](https://www.wearedevelopers.com/jobs/ext/540806-network-operations-specialist-noc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Specialist (NOC) - **Company:** LEDGENT - **Location:** Portland, OR, United States - **Contract:** Permanent contract - **Skills:** Complex Networks, Computer Networks, Wavelength-Division Multiplexing, Ethernet, Internet Protocol, Multi-protocol Systems, Session Initiation Protocols, Knowledge Management, Network Monitoring, Routing, Network Service, Computer Network Operations, Computer Network Technologies - **Published:** June 5, 2026 - **Apply:** https://www.dice.com/job-detail/2c9dfefa-c893-4ac8-9463-ce318e69ce67 ## About the Role The ideal candidate brings hands-on experience in telecom operations, including carrier networks, fiber infrastructure, and service provider technologies., * Experience working in a telecommunications, service provider, or carrier network environment * Strong hands-on experience supporting telecom technologies such as MPLS, DWDM, SIP, TDM, and carrier circuits * Proven ability to troubleshoot fiber optic networks and WAN services * Experience working in a NOC or similar 24/7 operations environment * Solid understanding of IP networking, routing, and switching fundamentals * Strong communication skills with the ability to interact with customers and cross-functional teams during high-impact incidents ## Description The Network Operations Specialist plays a critical role in maintaining the performance, reliability, and availability of both customer-facing and core network services. As part of the Network Operations Center (NOC), this position is responsible for troubleshooting, incident response, and continuous monitoring of a complex, multi-technology telecommunications and network environment., * Provide advanced troubleshooting and repair support for customer and core telecommunications and network services within a 24/7 NOC environment * Collaborate cross-functionally with NOC team members, Field Operations, Network Engineering, and Infrastructure (OSP) teams to resolve complex network and telecom issues * Support a wide range of telecom and networking technologies including Ethernet, IP, SIP, TDM, DWDM, MPLS, routing and switching, wireless, security, and Voice/UCaaS services * Perform remote diagnostics and troubleshooting for fiber optic infrastructure, carrier circuits, and third-party telecom providers * Coordinate and lead service restoration efforts across internal teams, customers, contractors, and external telecom service providers * Deliver timely and professional communication to customers regarding service issues, including proactive outage notifications and status updates * Monitor and respond to network events using Network Management Systems (NMS), ensuring rapid identification and resolution of faults * Document all incidents, actions, and resolutions thoroughly in ticketing and knowledge management systems * Utilize lab environments to replicate issues, validate fixes, and assess network performance * Plan, document, and execute scheduled maintenance activities with minimal service disruption * Provision and decommission customer services, including telecom circuits and connectivity services, as assigned * Coordinate customer communications for planned maintenance and service-impacting events * Perform root cause analysis (RCA) and develop detailed Reason for Outage (RFO) reports, ensuring SLA compliance and continuous improvement * Identify opportunities to enhance operational processes, standards, and best practices * Participate in an on-call rotation, supporting after-hours incident response and service restoration ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Your organization as a Graph](https://www.wearedevelopers.com/videos/2051-your-organization-as-a-graph) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)