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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technician (Part-Time) - **Company:** Buchanan Technologies - **Location:** Auburn Hills, MI, United States - **Experience:** Experienced - **Salary:** $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Antivirus Softwares, Apple Mac Systems, Software Applications, Desktop Computing, Email Filtering, Office Automation, CompTIA Strata - PC Hardware Technology Engineer, Peripherals, Computer Equipment, Information Technology, Laptops - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fad8e0f12e2063fc ## About the Role Do you have experience in Employee relationship building?, Do you have a High school diploma or GED?, * A high school diploma or equivalent is required * BS or BA degree in computer science, business administration, or related field is preferred * 3 years of personal computer experience * 2 years of experience in a training environment * Strong written and verbal communication skills, * Desktop support: 2 years (Preferred) ## Description Please note this is an on-site Part-Time Contract position based in Auburn Hills, MI. Scheduling: This is a part-time position. Availability Monday to Wednesday, 8:00am to 3:00pm, Friday (8:00am to 1:00pm)1-2 Thursdays per month at another site. Additional schedule details will be discussed during the interview process. Position Purpose The Desktop Technician's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. The Desktop Technician is responsible for the overall coordination, control, and maintenance of Personal Computers within the enterprise to ensure compatibility and integration with enterprise strategies. Problems and Challenges Office automation is an emerging technology that is evolving dynamically and requires constant review and evaluation to ensure that planning and budgeting activities position the enterprise to take full advantage of applicable advancements. The specialist is challenged to establish a level of credibility within the office automation function that will entice clients to consult with that function as opposed to individual evaluation. This will ensure compatibility with enterprise strategies and maximize returns on investments., * Identifies and initiates resolutions to client problems and concerns associated with office automation equipment, hardware, and software to the client's satisfaction. * Plans and coordinates the purchase, installation, and implementation of office automation hardware and software according to department standards and procedures. * Analyzes training needs of office automation clients * Develops classroom curriculum and provides quality individual and group training programs designed to ensure maximum utilization of equipment. * Maintains spam filters. * Maintains anti-virus software updates. * Monitors compliance of users to the enterprise's security policies. * Maintains software and hardware registration and inventory to provide upgrades as necessary and ensure appropriate security levels are maintained. * Upholds the enterprise policy guidelines as well as recommend new and improved guidelines to ensure compatibility and better service enterprise users of personal computers. * Maintains current technical expertise in the rapidly changing technology of microcomputers and utilizes state-of-the-art techniques when implementing office automation solutions. * Installs and configures desktop computer hardware, software, and peripherals using standard procedures. * Creates and maintains a variety of computer images for Windows and Mac OS systems. * Provides second-level support for reported problems with desktop computers, laptops, peripherals, mobile devices, and supported software applications including investigating and troubleshooting issues for quick problem resolution. * Provides end-user support for desktop users including consultations and training. * Works with vendors to troubleshoot and resolve issues. * Evaluates new product versions and recommend upgrade schedules. * Assists in the evaluation of hardware, software, and peripherals for new projects and replacements as necessary. * Responds to technical emergencies outside of normal working hours as needed. * Maintains written operational, configuration, or other procedures including end-user documentation. * Prepares weekly status reports quantitatively reporting results of office automation activities. * Maintains a positive working relationship with all enterprise departments to optimize working relationships and communication. * Fulfills department requirements in terms of providing work coverage and administrative notification during periods of personal illness, vacation, or education. * Performs at or above enterprise performance standards established within the department. Authority * Resolve problems with client PC hardware and software. * Plan and coordinate PC hardware and software purchases and implementations. * Analyze training needs and develop training programs and curriculum., * The Desktop Technician works with PC users within the enterprise as well as with external microcomputer vendors. ## Related Videos - [WeAreDevelopers LIVE - Did AI or JS break the web?, Finding gems in the days of AI and One thing developers really need to know ](https://www.wearedevelopers.com/videos/1352-wearedevelopers-live-did-ai-or-js-break-the-web-finding-gems-in-the-days-of-ai-and-one-thing-developers-really-need-to-know) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Golden Age of Email: Owning the Inbox in the Age of AI](https://www.wearedevelopers.com/videos/100128-the-golden-age-of-email-owning-the-inbox-in-the-age-of-ai) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)