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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Specialist Associate-Lumens - **Company:** Atrium Health - **Location:** Charlotte, NC, United States (Remote available) - **Salary:** $63,856.0 - $95,784.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Data Analysis, Software Applications, Business Software, Business Systems, Spreadsheets, Computer Networks, Databases, Project Management Software, Microsoft Office, Microsoft PowerPoint, Software Requirements Analysis, Bug Reporting, Information Technology, Epic Lumens, Workday - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=59147bd891102153 ## About the Role Do you have experience in Vendor communication?, Do you have a Bachelor's degree?, * Bachelor's Degree (or equivalent knowledge) in Computer Science or related field. Experience Required: * Typically requires 1 year of experience in automated laboratory and/or business systems., Basic knowledge of computer operating platforms, applications software, and network software Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and business needs, assuring maximum productivity, and continuous process improvement. Demonstrated ability to translate user requirements into system specifications Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and basic knowledge of large-scale automated systems. Ability to prepare, import, and manipulate information in spreadsheets and databases Strong written and verbal communication skills with demonstrated ability to communicate with key leaders. Excellent listening and interpersonal skills with ability to communicate ideas both technically and in a business-friendly manner Basic knowledge and ability in the use of project management software, tools, and methodologies Knowledge, understanding and ability to follow change management processes Ability to work with and communicate well with clinical and technical customers, vendors, peers, and management Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner Physical Requirements and Working Conditions: Must have ability to perform work related travel and therefore may be exposed to road and weather hazards. Exposed to normal office environment. Must operate all equipment necessary to perform the duties of the job. Must be able to lift up to 40 lbs. occasionally. * Sits the majority of the workday; also lifts, reaches, and bends throughout ## Description Remote in Charolette. Preferred networking, hardwiring, devices, 3rd party application experience. This position will require occasional on location troubleshooting, working directly with customers & navigating technical considerations/concerns for equipment. 10% on-site. Pay Range $30.70 - $46.05 Major Responsibilities: Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use. Effectively explains the functioning of the assigned Epic applications and related systems to the users. Assists users with using the full functionality of the applications. Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition. Assists in the development of effective unit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports. Works with users and team members to set priority for user requests and reviews and clarifies user requests. Assists with impact analysis. Documents current workflows, specifications, user manuals, procedures, and other relevant information. Completes all change and quality control documentation using department standards. Participates in testing, user training and results evaluation. Tracks standardized projects, with appropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays. Monitors and documents post-implementation problems and revision requests. Identifies ongoing application system issues for all assigned applications and communicate patterns to Sr./Lead Application Product Analyst Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines. Assists in the appropriate completion of all change and quality control documentation using department standards Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications. Assists with the scheduling and managing application version upgrades for assigned systems * Participates in the maintenance, enhancement, and interface of assigned applications. Troubleshoots and resolves user problems Licensure, Registration and/or Certification Required: * Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department, 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Primary Purpose Works under the general guidance of Epic Certified Analysts to analyze data, information requirements and flow patterns to define, design and assist in the development of programs and process (both computerized and non-computerized) solutions to meet the requirements of the clients for assigned Epic applications. Works closely with technical and application staff as well as client base to ensure successful implementation of business applications and/or programs, client training and follow-up. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)