> Markdown version of [/jobs/ext/541107-it-field-technician](https://www.wearedevelopers.com/jobs/ext/541107-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Technician

- **Company:** Advent Global Solutions
- **Location:** Oklahoma City, OK, United States
- **Salary:** $44,574.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Software, Computer Equipment
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c7ccba44c3e69183

## About the Role

Do you have experience in Laptop (troubleshooting support)?, Do you have a High school diploma or GED?, Minimum 2 Years Experience - Deskside Support Experience required, High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 2-4 years' experience in area of responsibility.

***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

 * 1+ Years of hands-on experience with laptop and desktop break-fix
 * Computer-building background experience preferred
 * General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
 * Ability to resolve basic / non-complex problems as directed

Pay: $21.43 - $25.00 per hour

License/Certification:

 * CompTIA A+ (Preferred)

## Description

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality., * Provides the full range of Field Engineering support for an assigned base of large / complex clients.

 * Takes complete ownership of onsite service activity.
 * Performs advanced-level maintenance on all products, including low-complexity installation activities.
 * Provides technical feedback on equipment, systems and processes to improve overall service delivery.
 * Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
 * Identifies and resolves systemic issues within the team.
 * Proactively supports the needs of other team members, providing technical assistance and expertise.
 * Contributes to improved client services metrics reporting and documentation.
 * Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.


## Related Videos

- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney)
- [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)