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# Senior System Support Engineer

- **Company:** Hamilton Barnes
- **Location:** Leeds, UK (Remote available)
- **Experience:** Expert
- **Salary:** £50,000.0 - £55,000.0
- **Contract:** Permanent contract
- **Skills:** Network Topologies, Subnetting, Local Area Networks, Network Troubleshooting, Network Protocols, Proprietary Software, Service Pack, Software Vulnerability Management, Wide Area Networks, Network Routers, Firewalls (Computer Science), Microsoft InTune, Firewall Services Module
- **Published:** May 17, 2026
- **Apply:** https://find.jobs/jobs-near-me/senior-system-support-engineer-leeds/2774376702-2/

## About the Role

* The Tech Stack: Experience using Ivanti, or heavy experience in MS Intune
 * Networking: Hands-on experience troubleshooting subnetting, firewalls, and core protocols
 * Infrastructure Knowledge: A solid understanding of network topologies, including switches, routers, WAN, and LAN

## Description

You won't just be pushing updates; you will be responsible for the architectural health of the deployment lifecycle - troubleshooting complex networking protocols, subnetting, and firewall configurations to ensure 100% compliance across diverse OS and bespoke software environments., * True Remote Autonomy: This is a 100% remote role. You'll receive a competitive salary and the equipment needed to secure the UK's transport networks from your home office

 * Specialist Upskilling: While you'll bring a strong foundation in Microsoft Intune or similar tools, you will become a subject matter expert in Ivanti, a highly sought-after toolset in large-scale enterprise environments
 * Elite Technical Exposure: You won't just be pushing updates. You'll be collaborating with specialist technical departments, engaging in deep-dive troubleshooting on WAN/LAN, and protecting bespoke, proprietary software, * End-to-End Patching: Lead the deployment of security patches across Operating Systems, COTS applications, and bespoke software
 * Vulnerability Mitigation: Use Ivanti (and Microsoft Intune) to identify, track, and remediate vulnerabilities before they can be exploited
 * Network Troubleshooting: Diagnose complex deployment failures by analysing subnetting, firewall rules, and network protocols to ensure seamless delivery across the estate
 * Technical Liaison: Act as the primary point of contact for high-level technical calls, explaining complex security configurations to other engineering departments


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