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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ERP Process & Training Specialist - **Company:** Vessco Holdings, LLC - **Location:** Wixom, MI, United States - **Experience:** Experienced - **Salary:** $92,048.0 - $109,307.0 - **Contract:** Permanent contract - **Skills:** Camtasia Studio, Learning Management Systems, Acumatica Cloud ERP Platform, Microsoft Business Central, Epicor ERP - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4691a9b6f6745fc6 ## About the Role Do you have experience in User training (technical support)?, Do you have a Bachelor's degree?, * Bachelor's degree in a related field or equivalent combination of education and experience., * 4+ years of experience supporting ERP systems, with a focus on business process documentation, user training, and change enablement. * Working knowledge of learning management systems and adult learning methodologies., * Proven ability to collaborate effectively with diverse stakeholders, including operations, field service, project management, sales, accounting, and leadership. * Highly organized and detail-oriented, with strong business acumen and the ability to manage multiple priorities. * Proficient in Microsoft Office applications and content creation tools. * Self-motivated and adaptable team player, willing to contribute where needed to support project and business objectives. * Ability to travel as required to support ERP implementations and training activities., * Experience with Global Shop Solutions, Epicor, Acumatica, Business Central and/or other ERP systems. * Experience in the equipment distribution and service industry (job and project based). * Experience in Camtasia software for creating video tutorials and presentations. ## Description * Coordinate and manage all aspects of the ERP training program for assigned implementations, including training planning, scheduling, logistics, and delivery across multiple locations. * Deliver training using a variety of methods-including instructor-led classroom sessions, virtual training, recorded video content, and on-the-job coaching-to support effective user adoption. * Support change management and user adoption by reinforcing new ERP processes and helping users successfully transition to standardized systems and workflows. * Partner with leadership and project teams to design and apply assessment tools that measure training effectiveness, track learning outcomes, and identify opportunities for improvement. * Support the administration and ongoing enhancement of the Learning Management System (LMS), including the creation, maintenance, and organization of ERP training courses and instructional videos. * Contribute to continuous improvement initiatives by refining training materials, methods, and documentation based on user feedback and post-implementation needs. * Perform additional related duties as needed to support ERP implementations and ongoing system success., * Strong verbal and written communication skills, with demonstrated ability to facilitate training, coach users, and clearly explain technical concepts to non-technical audiences. ## Related Videos - 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