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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Security and Application Support Engineer - **Company:** Clark & Elbing, Llp - **Location:** Boston, MA, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Cyber Security, Data Integrity, Software Debugging, Information Technology Operations, Cloud Services, Security Software, Microsoft SharePoint, Security Information and Event Management, Systems Integration, Enterprise Software Applications, Microsoft Power Automate, Powerapps - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fb3802675a0502b9 ## About the Role Do you have experience in Vendor relationship management?, * Minimum of 3-5 years of experience in IT support, systems administration, or application support. * Experience with Microsoft 365 (Exchange, SharePoint, Teams, OneDrive). * Experience with PowerApps, Power Automate and SharePoint-based workflows- writing, creating, debugging. * Exposure to cybersecurity tools and processes, including endpoint security, MDR/SIEM systems, or incident response. * Strong troubleshooting skills across applications, workflows, and user environments. * Ability to analyze technical issues and take ownership through to resolution. * Strong communication skills with the ability to support users across all levels of the organization. * High attention to detail and ability to work under deadlines. * Strong technical writing skills to create documentation and instructions. * Be a team player and be proactive. * Experience supporting business-critical systems in a professional services or similar environment required. * Demonstrated ability to troubleshoot and resolve complex technical issues independently. * Experience working with vendors or external support teams. * Ability to manage multiple priorities and respond effectively in time-sensitive situations. * Ability to work calmly in high pressure situations and manage ongoing projects. * Ability to be flexible as business needs may require work hours outside of core business hours. ## Description C+E is looking to add an enthusiastic, talented, and personable Security & Application Support Engineer to our internal IT team. The position will report to the IT Director and will support firm-wide IT operations with a primary focus on cybersecurity operations, application support and development, and workflow reliability. This role will serve as a key technical resource responsible for monitoring and responding to security events, maintaining, troubleshooting and creating internal applications, and ensuring the stability and efficiency of business-critical systems. The Security & Application Support Engineer will act as a subject matter resource across security, application workflows, and user-facing systems, working closely with IT and vendors to ensure a secure and efficient technology environment. The salary range is $75,000 - $100,000 depending on level of prior experience. Responsibilities May Include: IT Security + Incident Response: * Monitor, triage, and respond to security alerts and incidents across Microsoft 365, endpoint security platforms, and managed detection and response (MDR) systems. * Coordinate incident response activities including investigation, containment, remediation, and documentation. * Work closely with Firm Partners and the IT Department. This role will be a member of the Incident Response team for Cyber Security. * Work directly with external security vendors to escalate, investigate, and resolve security events. * Assist in maintaining and improving the firm's incident response procedures and documentation. * Analyze authentication activity, network events, and system logs to identify suspicious behavior. Application + Workflow Support: * Provide support for firm-developed applications, including troubleshooting application issues, resolving workflow failures, and ensuring data integrity. * Maintain and troubleshoot Power Automate workflows, notifications, and integrations with SharePoint and Microsoft 365. * Investigate and resolve application-related issues reported by users, including system errors, missing data, and process failures. * Enhance workflow automation and improve user experience. * Participate in testing, rollout, and support of new features and system updates. * Develop, test, and publish PowerApps applications. IT Operations + Support: * Provide Tier 2/3 technical support across endpoints, enterprise applications, and cloud services. * Diagnose and resolve technical issues escalated from frontline support or directly reported by users. * Support system deployments, updates, and operational improvements across the IT environment. * Maintain documentation for recurring issues, resolutions, and operational procedures. Vendor + Systems Coordination: * Work with vendors to troubleshoot issues, escalate support cases, and ensure service delivery meets expectations. * Assist in evaluating system performance, identifying recurring issues, and recommending improvements. * Coordinate cross-functional efforts between IT and other departments to resolve issues. ## Related Videos - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Events like RSAC Get You CISOs. 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