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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IBM ACE Developer-Remote (W2) - **Company:** Matlen Silver - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $114,400.0 - $124,800.0 - **Contract:** Temporary contract - **Skills:** Clean Code Principles, IBM WebSphere MQ, JSON, Salesforce.Com, Extensible Markup Language (XML), Low Latency, Api Design - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=32342b24d4489e7b ## About the Role Do you have experience in Research?, Do you have a Bachelor's degree?, * Experience in IBM ACE development is required * Experience in IBM MQ, API development, XML, JSON, event-driven, Salesforce preferred. * Bachelor's degree or advanced degree (where required) * 5+ years of experience in related field. * In lieu of degree, 7+ years of experience in related field. ## Description * Respond promptly and accurately to inquiries from Customer Service * Professionals, subscribers, providers, physicians and other insurance carriers regarding claims payments. * Meet or exceed established quality and performance standards * Determine suspended claim resolution methods by reviewing benefit eligibility, claims history and other information * Escalate claims requiring specialized resolution to subject matter experts based on department policies and guidelines to ensure the resolution * Understand business requirement for the customer and provider segments with tailored solutions to their needs * Identify system issues by documenting the issue, recommend potential solution and refer appropriate technical staff * Work with designated Provider Services specialists to deliver services tailored to the provider services * Review claims for possible "fraud and abuse" and send to Special Investigations Unit for additional investigation * Use continuous improvement and knowledge of claims to drive efficiency and production gains; share best practices * Coordinate with other insurance carriers and Medicare to determine payment liability * Represent Claims interests on divisional or enterprise project teams * Independently perform the analysis, design and development of high volume, low latency applications for mission critical systems delivering high-availability and performance to best meet customer needs. * Write well designed, testable, efficient code to support varied and more complex IT solutions * Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meets changing business needs. * Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments. * Evaluate options and make solution buy vs. build recommendations to management when requested. * Analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner. * Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business. * Provide direction and assistance to less experienced team members. ## Related Videos - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 162: AI careers, MCP, AWS best practices & floppy sweaters](https://www.wearedevelopers.com/magazine/571-dev-digest-162-ai-careers-mcp-aws-best-practices-floppy-sweaters) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Dev Digest 210: AI Agents Are Go! 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