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# ServiceNow Senior Platform Engineer

- **Company:** Matlen Silver
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Salary:** $208,000.0 - $239,200.0
- **Contract:** Temporary contract
- **Skills:** Automation of Tests, Big Data, Operational Data Store, Performance Tuning, Software Engineering, System Availability, Technical Debt, Software Version Control, Servicenow
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=092fa602aad612b3

## About the Role

Do you have experience in System performance optimization?, Extensive experience in ServiceNow platform engineering, software engineering, or technical operations roles supporting enterprise platforms.

 * Strong understanding of performance optimization, engineering standards, release practices, and operational resilience.
 * Hands-on experience improving maintainability, scalability, and observability in complex environments.
 * Proven ability to balance delivery speed with control, supportability, and long-term platform integrity.

Desired Skills
Experience supporting service-centric or Service-Aware operating models.

 * Familiarity with platform lifecycle management, observability practices, and engineering governance.
 * Background in highly regulated or high-availability environments.
 * Relevant engineering or platform certifications.

## Description

Job Summary: Deliver a Service Aware Organization by standardizing service identity, ownership, dependencies, telemetry, and controls into a machine-readable model that enables end-to-end visibility, enforced accountability, and scalable, automation-driven operations

Project Details:
Platform Reliability & Performance Engineering

 * Optimize platform performance for high-volume workflows, large data sets, and expanding automation demand.
 * Identify and address runtime bottlenecks, performance constraints, and supportability risks.
 * Establish engineering practices that improve stability under production load.

Platform Standards & Engineering Guardrails

 * Define and enforce technical standards for maintainable, upgrade-safe platform engineering.
 * Create reusable engineering patterns, review mechanisms, and design guardrails that improve consistency across teams.
 * Reduce customization sprawl by promoting sound platform design and architectural discipline.

Release, Delivery & Environment Engineering

 * Strengthen delivery practices through version control, automated testing, deployment discipline, and environment consistency.
 * Improve release predictability and reduce implementation risk through better engineering controls.
 * Partner with teams to ensure delivery practices support both speed and long-term maintainability.

Operational Resilience & Observability

 * Improve platform observability, health monitoring, and support readiness so issues are detected and addressed earlier.
 * Use operational data to identify patterns that affect platform reliability, user experience, or delivery quality.
 * Support resilient engineering responses to incidents, degradation, or scaling pressures.

Technical Debt & Platform Sustainability

 * Prioritize remediation of design choices, customizations, and legacy patterns that create long-term risk or constrain scale.
 * Guide teams toward implementations that improve the durability and extensibility of the platform over time."


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