> Markdown version of [/jobs/ext/542916-information-technology-specialist](https://www.wearedevelopers.com/jobs/ext/542916-information-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Specialist - **Company:** THE PHOENIX - **Location:** Chesapeake, VA, United States - **Salary:** $42,000.0 - $84,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Dynamic Host Configuration Protocol, Domain Name System (DNS), File System Permissions, Networking Basics, Productivity Software, Remote Infrastructure Management, TCP/IP, Wide Area Networks, Information Technology, Laptops - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7aeb2dd155fba1fb ## About the Role Do you have experience in Windows?, Do you have a Associate's degree?, * Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent hands-on technical experience. * Basic knowledge of Windows operating systems, Microsoft 365, and common productivity applications. * Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, basic LAN/WAN concepts). * Strong customer service orientation and communication skills; ability to support non-technical users effectively. * Organized and detail-oriented with the ability to manage and track multiple open support requests. * Ability to work independently and as part of a team in an onsite, professional environment. Additional Requirements: * CompTIA A+, Network+, or Security+ certification (or currently pursuing). * Experience supporting users in a government, defense contractor, or regulated environment. * Exposure to cybersecurity frameworks (NIST, CMMC, or similar) is a plus. * Experience with Active Directory, Group Policy, or remote management tools. * Familiarity with government IT access requirements and common access card (CAC) environments is a strong plus. ## Description Phoenix Group of Virginia seeks an entry-level IT Support Specialist in Newport News, VA. Responsibilities include desktop support, workstation setup, account administration, asset tracking, and endpoint compliance in a defense program environment. Associate's degree or equivalent experience required; CompTIA certifications a plus. Excellent growth opportunity., Phoenix Group of Virginia is seeking an entry-level IT Support Specialist in Newport News, VA to support day-to-day technology operations for our team and programs at SUPSHIP Newport News. This role provides desktop support, systems administration assistance, and IT coordination in a government-adjacent environment. The ideal candidate is technically curious, reliable, and eager to grow within a defense-focused professional services organization. Primary Functions: * Provide first-line desktop and helpdesk support to staff, including hardware, software, and peripheral troubleshooting. * Set up, configure, and maintain workstations, laptops, printers, and other end-user equipment. * Support onboarding and offboarding of personnel, including account setup, equipment provisioning, and access coordination. * Assist with administration of network accounts, file permissions, and shared drives. * Maintain accurate IT asset inventory and equipment tracking records. * Coordinate with building IT infrastructure and government network representatives as needed to resolve connectivity or access issues. * Support implementation and maintenance of cybersecurity policies and procedures, including software updates and endpoint compliance. * Assist with documentation of IT procedures, configurations, and support logs. * Escalate complex technical issues to senior IT personnel or external vendors as appropriate. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)