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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst 3 - **Company:** The Smart - **Location:** Austin, TX, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Applicant Tracking Systems, Batch Processing, Code Review, Data Integrity, Data Security, Disaster Recovery, Issue Tracking Systems, Oracle (Applications), Oracle SQL Developer, Peoplesoft People Tools, Power BI, Security Assertion Markup Language (SAML), SQL Databases, Systems Integration, Tableau (Software), Web Content Accessibility Guidelines, Enterprise Software Applications, Reliability of Systems, People Soft, Taleo, Tools for Reporting - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=75fa869c378e3624 ## About the Role Do you have experience in Ticketing system technical support?, * 10+ years of Texas public sector and CAPPS systems experience * 10+ years supporting enterprise ERP applications and integrations * 10+ years of technical project leadership and stakeholder communication * 10+ years of experience with PeopleSoft (FSCM/HCM), PeopleTools, SQL, and Oracle * 8+ years of ITIL service desk and operations experience * 5+ years supporting Oracle Taleo Recruit (multi-tenant environments) * Experience with reporting tools (Tableau, Power BI, Oracle SQL Developer) * Experience leading large-scale migrations from Taleo to PeopleSoft Recruit Preferred Qualifications * Experience supporting PeopleSoft Recruit (TAM/CG) * Experience with enterprise system modernization initiatives * Experience developing technical specifications for procurement Core Skills & Attributes * Strong ERP recruiting systems expertise (Taleo & PeopleSoft) * Ability to manage multi-agency system transitions * Strong integration, reporting, and troubleshooting capabilities * Excellent communication and stakeholder coordination * Strong focus on compliance, data quality, and system reliability Flexible work from home options available. ## Description The Systems Analyst 3 provides advanced technical support and oversight for CAPPS HR/Payroll recruiting systems, with a focus on the transition from Oracle Taleo to PeopleSoft Recruit (TAM/CG). This role combines ERP system expertise, integration support, and service operations across a large multi-agency environment., Recruit System Support & Modernization * Lead technical support for CAPPS Recruit applications * Support transition from Oracle Taleo to PeopleSoft TAM/CG * Configure, test, and maintain recruiting system functionality * Collaborate with vendors and managed services for system performance and enhancements ERP Systems & Design Oversight * Ensure HR/Payroll requirements, development, and testing align with CAPPS standards * Review functional designs, integrations, and workflows for gaps and risks * Support design walkthroughs, validation, and system improvements * Perform code review and ensure compliance with standards Data & Reporting Support * Support Agency Direct Data Access (ADDA) and agency reporting needs * Integrate data tools such as Tableau, Power BI, and Oracle SQL Developer * Provide recommendations to meet agency-specific reporting requirements Service Desk & Operations * Provide Level 2 support for complex issues, integrations, and configurations * Manage tickets for interfaces, SAML connectivity, batch processing, and system issues * Participate in ITIL-based service operations and incident management * Support disaster recovery and upgrade testing Compliance & Security * Ensure WCAG 2.1 accessibility compliance * Support SOC-1 audit activities and security controls * Maintain compliance with enterprise security, data integrity, and governance standards ## Related Videos - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Are Code Reviews Worth It? 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