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# IT Technician (TEMP)

- **Company:** L. K. JORDAN & ASSOCIATES
- **Location:** Corpus Christi, TX, United States
- **Experience:** Experienced
- **Salary:** $35,006.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, JIRA, Computer Networks, Desktop Computing, Linux, Domain Name System (DNS), Issue Tracking Systems, IT Management, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Linux System Administration, System Center Configuration Manager, Windows Servers, Software Engineering, TCP/IP, ServiceNow IT Service Management, Peripherals, Firewalls (Computer Science), Network Support, Laptops, Firewall Services Module, Cisco, Servicenow
- **Published:** June 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6450ea0c1623b5f6

## About the Role

Do you have experience in macOS?, * 5+ years of experience in IT support, help desk, or desktop support roles

 * Strong knowledge of Windows (including Windows Server), macOS, and Linux
 * Solid understanding of networking concepts (TCP/IP, DNS, VPN, firewalls)
 * Experience with Active Directory, GPO, SCCM, and enterprise IT environments
 * Familiarity with IT ticketing systems (ServiceNow, Jira, or similar)
 * Ability to troubleshoot hardware and software issues efficiently
 * Strong communication and customer service skills
 * Analytical and problem-solving abilities

Preferred Qualifications

 * CompTIA A+, Network+
 * Microsoft certifications (MCITP or equivalent)
 * Cisco certifications (CCNA or similar)

Must be able to pass a drug screen

Must be able to pass a background check, * Help desk: 3 years (Preferred)

 * Windows: 3 years (Preferred)

License/Certification:

 * CompTIA A+ (Preferred)

## Description

* Provide technical support to end-users via help desk for hardware, software, and network issues
 * Troubleshoot and resolve issues across Windows, macOS, and Linux environments
 * Support desktops, laptops, mobile devices, and peripherals
 * Assist with network maintenance, including LAN, TCP/IP, DNS, VPN, and firewall configurations
 * Manage Active Directory, Group Policy Objects (GPO), and SCCM deployments
 * Support Windows Server environments and enterprise IT tools
 * Use ticketing systems such as ServiceNow, Jira, or BMC Remedy
 * Perform routine maintenance and preventative system checks
 * Assist with setup, installation, and configuration of new hardware/software
 * Document processes and maintain accurate IT support records
 * Collaborate with IT team to improve system performance and security


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