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# IT Technician- Glenville

- **Company:** Trustco Bank
- **Location:** Glenville, NY, United States
- **Salary:** $45,000.0 - $50,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Issue Tracking Systems, Information Sciences, Microsoft Office, Cyber Threat Analysis, Information Technology
- **Published:** June 14, 2026
- **Apply:** https://www.juju.com/job/00000000g7ztpl

## About the Role

+ Associate's degree in Information Sciences and Technology or equivalent education/experience.

 + Strong verbal and written communication skills.

 + Exceptional organizational abilities with multitasking proficiency under tight deadlines.

 + Independent worker with effective teamwork skills.

 + Proficiency in Microsoft Office Suite, especially Excel and Word.

 + Fluent in English; bilingual a plus

 + Access to reliable transportation

Preferred

 + Bachelor's degree in Computer Science or Engineering Technology.

Schedule

Full-time position; Monday - Friday, 8:30 am - 5:00 pm; (additional hours as required)

Physical Demands:

Primarily sedentary; includes use of standard office equipment.

Travel : Occasional travel using personal vehicle; overnight trips may be necessary. Valid driver's license required.

## Description

+ The Connector: Monitor branch connectivity and deploy routers to keep our network pulse strong.

 + The Problem Solver: Tackle the "Big Four" (Computer, Phone, Email, Printer) via our ticketing system, ensuring no glitch slows us down.

 + The Builder: Assemble high-performance workstations for new team members and master the rollout of critical software.

 + The Gatekeeper: Manage system access, reset passwords, and serve as the first line of defense by spotting and reporting cybersecurity threats.


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