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# Application Support

- **Company:** Compunnel Inc.
- **Location:** Parma, OH, United States
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Temporary to permanent
- **Skills:** JavaScript (Programming Language), Active Directory, Application Services, Bash Shell, Computer Networks, Data Transmissions, Issue Tracking Systems, Python (Programming Language), Microsoft Office, Windows PowerShell, Scripting, Enterprise Software Applications, Computer Equipment, Servicenow
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f351a0a149bf3446

## About the Role

Do you have experience in Stakeholder relationship building?, Do you have a Bachelor's degree?, * 4-year college degree or equivalent experience in a related field.

 * Requires advanced computer/connectivity competencies.
 * Possesses strong written and verbal communication skills.
 * Possesses self-motivation, strong organizational skills and strong interpersonal skills.
 * Possesses ability to perform job duties and prioritize work without direct supervision.
 * Understanding and operation of office computing products, computer equipment, data communications and related area networks a plus.
 * Possesses methodical approach to identifying problems and developing solutions.
 * Requires proficient use of Microsoft Office computer programs.
 * Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
 * Accounts for all time and activity by recording information in the Activity Tracking system.
 * Presents a professional image in business dress and behavior.

## Description

* The hiring managers are looking for application/software support skills with demonstratable skills or experience to provide production support for expanding services for existing Print & Mail clients.
 * Primary application services include but are not limited to Process Director (RPD) for workflow development, Weborder commerce systems for Print-on-demand, Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services.
 * Knowledge of infrastructure like networking, active directory etc. is helpful in application support but not the focus of an application administrator.
 * Experience with ServiceNow/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.
 * Coding and scripting knowledge (bash, powershell, javascript, python or other scripting languages) to support them would be a plus., * Performs other duties as assigned.
 * Completes all required administrative tasks in an accurate and timely manner.
 * Maintains productive, professional relationship with all customers.
 * Maintains productive, professional relationship with all personnel.


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