> Markdown version of [/jobs/ext/546205-data-center-technician-lead](https://www.wearedevelopers.com/jobs/ext/546205-data-center-technician-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician Lead - **Company:** EOS Inc. - **Location:** Eagle Mountain, UT, United States - **Experience:** Expert - **Salary:** $80,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Bash Shell, Cisco IOS, Command-Line Interface, Data Centers, Network Interface Controllers, Networking Hardware, Traceroute, Python (Programming Language), Network Troubleshooting, Unix Shell, Network Protocols, Ping (Networking Utility), Simple Network Management Protocols, Syslog, Scripting, Nx-os, Comptia Server+, Information Technology, Cisco, Hardware Debugging, Servicenow - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d624116af9428811 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Team leadership?, Do you have a Associate's degree?, * Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. * 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise, hyper-scale environments. * Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). * Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. * Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). * Excellent problem-solving skills and ability to work under pressure in high-availability environments. * Strong communication and leadership skills with a customer-focused mindset. * Valid driver's license and ability to travel between data center sites as needed., * Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. * Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. * Familiarity with scripting for automation (e.g., Bash, Python) is a plus. * Experience working in a 24/7 operational environment with on-call responsibilities., * Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. * Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. * Three-dimensional vision, ability to judge distances and spatial relationships. * Ability to identify colors and give and receive information through speaking and listening skills. * Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. * Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. ## Description We are seeking a highly skilled and hands-on Data Center Technician Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms., * Lead DC operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. * Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. * Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). * Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. * Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. * Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. * Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. * Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. * Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. * Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Better Together: Leveraging Your Observability Tools as a SIEM](https://www.wearedevelopers.com/videos/2118-better-together-leveraging-your-observability-tools-as-a-siem) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)