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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT/MIS Support Technician - **Company:** Bad River - **Location:** Ashland, WI, United States - **Experience:** Starter - **Salary:** $47,840.0 - $66,560.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Bash Shell, Collaborative Software, Computer Literacy, Dynamic Host Configuration Protocol, Text Processing, Domain Name System (DNS), Perl (Programming Language), Health Information Management, Hyper-V, Python (Programming Language), Network Security, Microsoft Cluster Server, Tcl (Programming Language), Enterprise Search, Data Processing, Scripting, Load Balancing, Computer Network Technologies, Hardware Testing, Electronic Medical Records, Computer Equipment, Information Technology, Hardware Infrastructure - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1c08ef6b5edaf407 ## About the Role Do you have experience in IT experience within healthcare?, Do you have a Associate's degree?, * Associate's Degree in Computer Information Technology or an equivalent combination of MIS/IT certification(s) and/or experience. * One to two years of experience in information technology or related IT experience in a health care setting. Preferred Education and/or Experience * Microsoft Certification is desirable. * Knowledge of DHCP, Active Directory, Server 2022, Windows Load Balancing, DNS, Hyper-V, and Microsoft Clustering. * knowledge of operating systems and information processing * Strong scripting experience (PERL, Shell, TCL, or python). * Thorough understanding of Collaboration Tools, Enterprise Portals, Enterprise Search, and Forms-based Business Process Document & Content Management. * Possess Registered Health Information (RHIT) certification. ## Description Job Summary: The Health and Wellness Center IT/MIS Technician will provide technical support for computer users at both a desktop and network level, including setup, helpdesk assistance, and troubleshooting. Essential Duties and Responsibilities include the following. Other Duties as assigned. Provide technical support for users in the following areas: Electronic Health Record (EHR) installation and user support, desktop, networking, telephone/PBX, installation, and setup of new desktop hardware, install and maintain networked printers, helpdesk assistance, application troubleshooting, and support PRC/Billing systems. * Install software and document licensing of users. * Install and network multi-user applications on LAN. * Assist in testing hardware, software, and network technologies. * Able to terminate patch panels, desktop connections, and meter all cat5e/6 terminations as needed. * Add/Change/Move Telephones within the organization. * Add/Change/Move Voicemail. * Maintain users and groups within Active Directory Network. * Maintain user's on Microsoft 365. * Ability to maintain strict compliance to HIPAA, High-Tech privacy, and Health Information Management systems such as Telehealth platforms. * Maintain and support In-house developed applications. * Maintain Network Security and stability. * Ability to train users in rudimentary use of all above Applications/Systems. * Ability to perform routine and schedule preventative maintenance on all systems hardware, including printers. * Interface with company departments as required, assisting users. * Maintain and develop internal audits and controls to ensure the security and privacy of all software/hardware configurations. * Must possess knowledge of computer, word-processing software, and other office equipment. ## Related Videos - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [JavaScript? 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