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# Product Support Administrator's

- **Company:** CESNA, INC.
- **Location:** Wendell, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, File Systems, Microsoft PowerPoint
- **Published:** June 15, 2026
- **Apply:** http://seanellen.com/SearchJobs/Descriptions?p0=2976

## About the Role

? High school diploma
? 2+ years of experience in similar area of work
? Technical hands-on experience required
? Administrative, organization, and communication skills are preferred
? Knowledge and experience with Microsoft Office: Word, Excel, PowerPoint, Outlook
? Knowledge of Solomon, CRM, and other applications is a plus

## Description

The Product Support Administrator's key responsibilities are outlined below:
? Provide backup to the Product Support team by corresponding via email, fax, and phone as well as directing phone calls correctly
? Willing to learn technical information related to products including the following:
o Diesel engines
o Hydraulics
o Transmissions
o Air Conditioning
o Electrical
? Provide administrative support to the Product Support team by assisting with coordination of departmental planning
? Become acquainted with the Warranty department by understanding and administering the adjudication of warranty claims on products.
? Participate in training for the Product Support Representative role
? Complete administrative duties including but not limited to:
o Assist in the preparation of regularly scheduled reports
o Develop and maintain a filing system
o Greet and assist visitors as needed
o Handle sensitive materials in a confidential manner
o Take accurate minutes of meetings
o Manage staff appointments
o Book conference rooms for when required


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