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# Help Desk Technician

- **Company:** Haydon Companies
- **Location:** Tempe, AZ, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, BASIC (Programming Language), Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Laptops
- **Published:** June 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=08a1f5c05ff3d614

## About the Role

Do you have experience in Employee relationship building?, Do you have a Associate's degree?, To perform the job successfully, an individual should demonstrate the following competencies:

 * Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
 * Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
 * Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
 * Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
 * Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness., The requirements listed below are representative of the knowledge, skill, and/or ability required.
Qualified candidates should have an associate degree or equivalent experience in IT or a related field. A CompTIA A+ certification or an equivalent technical certification is a plus. The ideal candidate will have 0-2 years of technical support experience, strong customer service and communication skills, and be familiar with Windows operating systems and the Microsoft Office Suite., Candidates must have current and ongoing authorization to work in the United States without employer sponsorship. Except where expressly indicated in the job posting, the company is unable to sponsor or assume sponsorship of an employment visa at this time

## Description

is the one contractor that serves the entire spectrum of the construction industry - and it does so with heart. The company employs quality, passionate people, innovative technology, an open mind and a can-do attitude to construct projects that serve our entire community. For more information, please visit haydon.com., The Help Desk Technician provides first-level support to end users for hardware, software, and network-related issues. This role serves as the first point of contact for technical support requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES

 * Respond to help desk tickets, phone calls, emails, and walk-ins.
 * Troubleshoot hardware, software, and network issues.
 * Provide support for Microsoft Office, Windows, and basic application problems.
 * Document issues and resolutions in the ticketing system.
 * Escalate complex issues
 * Assist with setting up and configuring desktops, laptops, printers, and mobile devices.
 * Follow up with users to ensure resolution and satisfaction.
 * Able to safely lift and move office equipment, supplies, or other materials


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