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# Solutions Architect

- **Company:** Harmonic Inc.
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Bash Shell, Cursor (Graphical User Interface Elements), Python (Programming Language), Windows PowerShell, Productivity Software, Scripting, GitHub Copilot, Microsoft InTune, Casper Suite, GPT
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b7be972bb080fb8a

## About the Role

Do you have experience in Tooling?, * A proven track record in a solutions engineering or presales engineering role in the enterprise security space

 * Hands-on, day-to-day experience with AI productivity tools - both browser-based (ChatGPT, Gemini, Perplexity) and application-integrated (Claude, Claude Cowork, GitHub Copilot, Cursor) - and a practical understanding of how these tools handle sensitive data in enterprise environments
 * Demonstrated ability to thrive in fast-moving environments. Highly organized, able to manage competing priorities and a high volume of concurrent engagements, context-switch quickly, and make sound judgment calls about where to focus without waiting for direction
 * Hands-on experience deploying and managing software in enterprise environments, including working with MDM solutions such as Intune, JAMF, and Kandji
 * Comfort operating in ambiguity. Confident using new tools and environments, and troubleshooting live issues under pressure
 * Scripting experience (Python, shell, PowerShell, or similar)
 * A proactive, hands-on mindset. You take ownership, solve problems independently, step up for new challenges, and support the people around you

Nice to Have

 * Experience in customer-facing post-sales roles such as technical customer engineering or technical account management
 * Familiarity with value-driven solution selling. Able to connect technical capabilities directly to customer business outcomes and articulate ROI throughout the sales cycle

## Description

You'll report to the Head of Solutions Architecture and work closely with product, engineering, marketing, and partner teams - serving as the technical bridge between prospects evaluating our platform, customers deploying it, and the internal teams driving its evolution.

Your days will be a mix of engaging prospects and existing customers through technical storytelling, building and executing proof of value (POV) plans, and ensuring real-world requirements are clearly translated into product feedback. You'll be expected to carry a high volume of concurrent engagements, stay highly organized, and make confident decisions about where to focus without waiting for direction.

What You Will Do

 * Own all pre-sale technical activities end-to-end from discovery through POV completion and close, collaborating closely with customers to demonstrate how Harmonic simplifies data protection for the GenAI era
 * Work as part of the US/North America sales team to close new business opportunities and support existing customers throughout the lifetime of their contracts
 * Act as the voice of the customer internally, clearly translating technical blockers and requirements into actionable product feedback
 * Work closely with product and marketing to turn deep technical insights into compelling content and messaging
 * Contribute to the SA team's technical assets library - demo environments, integration scripts, POV playbooks) so the whole team moves faster
 * Stay on top of the competitive landscape to help shape our story and spotlight what makes Harmonic stand out


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