> Markdown version of [/jobs/ext/549097-customer-service-order-management-sap-hybrid](https://www.wearedevelopers.com/jobs/ext/549097-customer-service-order-management-sap-hybrid). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Customer Service & Order Management (SAP) - Hybrid - **Company:** Connexion Systems & Engineering - **Location:** Waltham, MA, United States - **Experience:** Experienced - **Salary:** $72,800.0 - $91,520.0 - **Contract:** Temporary contract - **Skills:** SAP ERP, Salesforce.Com, SAP (Applications), Tools for Reporting - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c4b631b502f7d551 ## About the Role Do you have experience in Sales management systems proficiency?, Do you have a Bachelor's degree?, * 2+ years in customer service, customer operations, or order management (high-volume environment preferred) * SAP experience required (Salesforce is a plus!) * Strong organization, follow-through, and attention to detail * Confident communicator-written and verbal * Able to juggle multiple priorities without getting flustered * Bachelor's degree (or equivalent experience) Nice to have (not required) * Life sciences / biotech industry experience * Supply chain, logistics, or contract administration exposure * Import/export or global trade compliance familiarity * ISO 9001 environment experience ## Description If you're the kind of person who loves keeping things organized, communicating clearly, and making sure customers get what they need-this is a great fit. You'll play a key role supporting a fast-growing life sciences product line, partnering with teams globally and helping manage a high volume of customer orders end-to-end. What you'll do * Manage the full lifecycle of customer orders (from purchase order through fulfillment, delivery, and follow-up support) * Coordinate with internal teams (operations, supply chain, distribution, product management, quality, manufacturing, sales) to keep orders on track * Communicate with customers and internal stakeholders-providing updates, resolving issues, and ensuring a smooth experience * Support project coordination for complex/custom orders * Help facilitate complaint/escalation processes by gathering documentation and routing internally * Work across multiple systems and reporting tools (SAP is key) ## Related Videos - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Independently together: how micro-applications improve developer experience + app performance](https://www.wearedevelopers.com/videos/452-independently-together-how-micro-applications-improve-developer-experience-app-performance) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Application Modernization and Rabbits](https://www.wearedevelopers.com/videos/120-application-modernization-and-rabbits) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)