> Markdown version of [/jobs/ext/549098-noc-network-operations-center-engineer](https://www.wearedevelopers.com/jobs/ext/549098-noc-network-operations-center-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC/Network Operations Center Engineer - **Company:** STNA TECHNOLOGY - **Location:** Columbus, OH, United States - **Salary:** $55,000.0 - **Contract:** Permanent contract - **Skills:** Wireless LAN, Data Link, Supervisory Control and Data Acquisition (SCADA), IP Pbx, Routing, Wide Area Networks, Wireless Networks, Computer Network Operations, Firewalls (Computer Science), Servicenow - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4d5bc81bc2fb74f3 ## About the Role Do you have experience in Wireless networking? ## Description Knowledge of routing, switching, Wireless LAN, Firewall. Understanding of different types of communication link and coordination with service provider to fix the communication link issue. Roles & Responsibilities * Hands-on experience in supporting Network Operations Center * Provide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets. * Coordinates communication and restoration of Telecommunication service through the standard on-call process or through SWAT calls and dispatches resources from all TCOM teams in support of outages. * Provides Tier1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution. * Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units' systems for outages to SCADA connectivity. * Provide ServiceNow reporting and Change Control support for all TCOM Field and Construction Teams. * Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sites. * Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lines. * Work as a single point of contact for support and participate in joint resolution for 3rd party AEP Leased dark fiber customers including rural broadband providing trouble support, outage communication/coordination and dispatching for any service issues. * Monitor in scope telecom devices and review all TCOM changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other TCOM teams. * Troubleshoot and resolve the TCOM network supporting SCADA networks using the approved NERC-CIP access protocols to gear at sensitive sites. * Service Provider Telecom team onsite will be operating out of AEP NOC Location(s) in Ohio. * Troubleshoot issues at NERC CIP networked sites using approved NERC CIP access protocols. * Document and update training material found in Knowledge Base articles in ServiceNow and on the team's web site. * Attend Production Review and Change Advisory Board (CAB) meeting (Daily) * Support sustainability of security control framework and audit management processes Pay: From $55,000.00 per year ## Related Videos - [Data is Key: Scraping Metadata from Websites](https://www.wearedevelopers.com/videos/708-data-is-key-scraping-metadata-from-websites) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Code meets connectivity - Developers as the powerhouse of Network API innovation](https://www.wearedevelopers.com/videos/1686-code-meets-connectivity-developers-as-the-powerhouse-of-network-api-innovation) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023)