> Markdown version of [/jobs/ext/549313-service-administrative-support](https://www.wearedevelopers.com/jobs/ext/549313-service-administrative-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Service Administrative Support - **Company:** HAGADONE MARINE GROUP - **Location:** Coeur d'Alene, ID, United States - **Salary:** $39,520.0 - $45,760.0 - **Contract:** Permanent contract - **Skills:** Spreadsheets, Databases, Data Import/Export - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=078e37c94d163b2c ## About the Role Do you have experience in In-person customer service?, * Steady, pleasant temperament with customer service skills * Results-oriented * Able to work an average of 40 hours per week. * Able to work a variety of shifts, which include weekends, nights, days, and holidays. ## Description * Monitor all docks and on site locations for Customer drop off and pick up * Service Customer Outreach to confirm pick up and drop off * Verify outdated date and make any necessary changes to records * Ability to multitask and flexibly prioritize roles * Organization and input of service data * Answering Service Phones * Housekeeping/Safety- Maintaining clean and organized workspaces; facilitate even traffic flow in the office and with boat movements on campus * Assist Service Advisor with daily duties Major Duties Process and admin management * Input information into spreadsheets to track important customer information and orders * Transfer data from hard copy to a digital database including boat scheduling * Update customer information in a database * Organize existing data in a spreadsheet * Verify outdated data and make any necessary changes to records * Assist with all department special projects requiring input of data * Organization and filing * Assist with boat check in and inventory the customer pick up lanes * Review and update daily marina schedule and communicate job status changes * Service Administration, Operations & Housekeeping * Knowledge of customer boats and locations while maintaining an up-to-date schedule and Launch Master entries. Use and maintain the HMG standardized system for boat movement * Good knowledge of all Google based request forms, applications and sheets including; Parts Request, Estimate Request, Boat Movement Request, Yard Porter Request and check-in sheets. Use request forms in the course of daily duties whenever appropriate * Recommend any changes in procedures that will improve efficiency * Keep the dealership neat, clean and organized at all times * Help maintain service displays * Show respect and care for dealership equipment * Interdepartmental Relationships * Establish and maintain effective working relationship with all dealership personnel * Work with technician manager & estimate manager to create timely and accurate estimates * Assist in daily facilitation of service meetings reviewing boat flow delays and hold ups * Work together to provide customer updates and set accurate expectations to exceed customer expectations * Work directly with the Service Manager, Technician and Detail/Fiberglass Manager, and the Logistics manager to coordinate all boat and trailer movement * Attend boat EXPO and other special events as needed ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)