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# Senior Site Reliability Engineer

- **Company:** Reuters America LLC
- **Location:** Eagan, MN, United States
- **Experience:** Expert
- **Salary:** $88,200.0 - $163,800.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Amazon Web Services, Automation of Tests, Bash Shell, Cloud Computing, Continuous Integration, DevOps, Markup Languages, Github, JSON, Python (Programming Language), Reliability Engineering, Aws Command Line Interface (CLI), Management of Software Versions, YAML, Datadog, Data Logging, Scripting, System Availability, Delivery Pipeline, Git, Cloudformation, Information Technology, Golang
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f7dcdc9ec9eef69f

## About the Role

Do you have experience in YAML?, Do you have a Bachelor's degree?, We are seeking a results-driven, team-oriented, self-motivated professional who combines broad technical skills with a high degree of effective communication and collaboration for the position of Senior Site Reliability Engineer working on our Publishing Systems on the AWS Cloud platform., You're a fit for the role of Customer Support Representative Tier II if your background includes:

Education / Experience

 * A four-year degree in computer science or a related field, or equivalent work experience

 * 4+ years of operations or development related experience.

Qualifications

 * Experience with CI/CD technologies (AWS CodeBuild , AWS Code Pipeline, AWS CLI/SDK, Github Actions)

 * Familiarity with CI/CD principles (Blue/Green, Versioning, Automated Testing, HA, DR)

 * Familiarity with writing Cloudformation templates

 * Experience using scripting and markup languages (JSON, YAML, Python, Bash, Go)

 * Experience working with Git

 * Experience with monitoring/logging tools (Datadog , ELK )

 * Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including pager coverage on a rotating basis, assist other team members off-hours with urgent incident/change activities

 * Ability to take ownership of issues and drive to resolution with limited assistance

 * Keep up to date with emerging cloud technology trends, especially around DevOps, Service Reliability , and Security.

 * A rticulate /analyze technical issues, and share ideas, participate in peer discussions and solutions. Ability to communicate effectively with technical staff, management and business team members.

## Description

You will:

 * Partner with engineering teams on AWS projects that evolve stability and supportability of production and pre-production publishing application systems, infrastructure and environment.

 * Response and ownership of incidents - identify problems, determine mitigation steps, determine root cause, identify preventative actions, c ommunicate status with the team and stakeholders.

 * Y ou will participate on a level-2 support rotation , acting as escalation for level-1 support.

 * This position requires some flexibility in work schedule as support is need ed off hours.

 * Desire to introduce automation to replace manual operations.

 * Implement nonfunctional requirements in prod and pre-prod to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting .

 * Leverage and augment standard system tools for collection of AWS metrics for use in improving performance.


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