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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner, Global CRM - **Company:** Gallagher Llp - **Location:** Omaha, NE, United States (Remote available) - **Experience:** Expert - **Salary:** $86,000.0 - $167,500.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Business Systems, Cloud Computing, Customer Data Management, Data Migration, Data Structures, DevOps, Salesforce.Com, Systems Integration, Salesforce Sales Cloud, Information Technology - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=65ae68dd6135e38f ## About the Role Do you have experience in Stakeholder relationship building?, * Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field * 5+ years of experience in product ownership, business systems, or IT delivery roles * Experience working in Agile/DevOps environments * Hands-on experience with Salesforce Sales Cloud (Financial Services Cloud preferred) * Experience supporting sales, client management, or underwriting workflows * Insurance industry experience preferred * Experience working in a global, matrixed organization * Experience supporting CRM implementations, enhancements, or transformations * Strong communication skills-able to work across business and technical teams * Proven ability to write clear user stories and manage a prioritized backlog * Strong requirements gathering and business process mapping skills * Solid understanding of sales pipeline management and CRM data structures * Ability to translate business needs into practical system solutions * Strong stakeholder management and ability to influence without authority * Experience driving user adoption and change management * Strong attention to data quality, reporting, and pipeline visibility * Comfortable working with cross-functional teams across regions and time zones * Analytical mindset with ability to identify issues, troubleshoot, and propose solutions * Familiarity with Salesforce configuration concepts (objects, fields, workflows, record types) * Experience supporting data migration, integrations, or system consolidation * Self-starter who can manage competing priorities in a fast-paced environment ## Description As our organization enters a critical growth phase - including M&A activity, technology consolidation, and an enterprise CRM transformation - the Product Owner will play a key role in delivering the Salesforce roadmap across our Specialty and Wholesale divisions. The Product Owner is responsible for translating business needs into clear, actionable requirements and ensuring the Salesforce platform supports day-to-day sales and client management across the customer lifecycle. This role is focused on execution - owning the backlog, working closely with stakeholders and delivery teams, and ensuring solutions are delivered that meet business needs. You'll help simplify and enhance our Salesforce Financial Services Cloud environment, support broader adoption across Sales, Client Services, and Underwriting, and ensure the platform delivers real value to the business. How you'll make an impact * Own and manage the CRM product backlog for Specialty and Wholesale, aligning priorities to business value, sales outcomes, and strategic objectives * Partner with senior business leaders and stakeholders to shape requirements, challenge assumptions, and translate needs into clear, actionable user stories and acceptance criteria * Work cross-functionally with technology, architecture, and product teams to deliver scalable solutions aligned to the broader CRM roadmap and enterprise standards * Lead backlog refinement and sprint execution, ensuring delivery teams are aligned on priorities, scope, and expected outcomes * Play an active role in solution design, ensuring decisions are practical, scalable, and drive measurable business impact * Oversee user acceptance testing (UAT), ensuring delivered solutions meet business expectations and are ready for rollout * Drive consistency in CRM processes and data capture, improving pipeline visibility, reporting accuracy, and overall data quality across regions * Identify opportunities to improve Salesforce capabilities, focusing on driving productivity and effectiveness for Producers, Sales Leads, and Client Relationship Managers * Proactively manage delivery risks and dependencies, providing clear escalation and mitigation strategies to leadership * Communicate effectively with stakeholders, including executives, providing transparency on priorities, trade-offs, progress, and outcomes * Partner with global technology, data, and training teams to support successful rollout, enablement, and sustained adoption of CRM capabilities * Support onboarding and integration of acquired businesses (M&A) into the CRM platform, ensuring alignment on processes, data structures, and operating model * Continuously improve ways of working, driving better backlog management, prioritization, and delivery practices across teams ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)