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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Jr. IT Administrator - **Company:** DEW WEALTH MANAGEMENT - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $50,000.0 - **Contract:** Internship / Graduate position - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Systems Engineering, Asana, Audit Trail, Microsoft Outlook, Cyber Security, System Configuration, Cursor (Graphical User Interface Elements), Python (Programming Language), Windows PowerShell, Software Tools, Azure Active Directory, Phishing, Microsoft SharePoint, Software Engineering, User Provisioning Software, Chatbots, Microsoft Power Automate, Microsoft InTune, Information Technology, Banner Advertisement, GPT, User Accounts - **Published:** June 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cf62d2fde4297041 ## About the Role Do you have experience in monday.com?, Do you have a Associate's degree?, Required Soft Skills: * Enthusiasm, integrity, and a commitment to live out the organization's five core values of transparency, collaboration, curiosity, visionariness, and hustle. * Self-directed in a fully remote environment, with the discipline to manage your own time, communications, and follow-up without daily supervision. * Intellectually curious, with the ability to learn new tools, platforms, and processes on the job. * Patient and clear when helping non-technical teammates work through technical problems. * Comfortable receiving direction, asking clarifying questions, and surfacing issues early rather than late. Required Hard/Technical Skills & Abilities: * Microsoft 365 at a working user level (Exchange Online, SharePoint, Teams), with willingness to grow into administration under supervision. * Familiarity with Entra ID (Azure AD) concepts, including user provisioning, group membership, and basic role assignment. * Basic scripting ability in PowerShell, Python, or a comparable language. The ability to read, modify, and write small scripts is required; full software development experience is not. * Demonstrated experience using AI tools (Claude, ChatGPT, Cursor, Microsoft Copilot, or similar) to build at least one functional artifact, including but not limited to an agent, automation, chatbot, script, or small application. Hobby, school, internship, and prior-job projects all qualify. * Strong written and verbal communication, sufficient to interact daily with non-technical teammates across Teams, Monday.com, and Outlook. Education, Certification & Experience Requirements: * Associate's degree, bachelor's degree, technical bootcamp, or equivalent self-directed coursework in computer science, information technology, systems engineering, cybersecurity, or a related field. Equivalent demonstrated experience is acceptable in lieu of a degree. * Zero to two years of professional IT experience. Helpdesk, MSP, IT support internship, or comparable hands-on experience preferred but not required. Preferred Skills (for bonus points!) * A Microsoft fundamentals certification (MS-900, AZ-900, SC-900, MD-100, or similar). * Prior helpdesk, MSP, or IT support experience. * Familiarity with Make.com, Monday.com, Power Automate, or another workflow automation platform. * Exposure to SEC-registered RIAs or other regulated environments. * Claude Cowork and/or Claude Code, or Codex, as part of your daily toolkit. ## Description Provide front-line IT support and progressively take on administrative responsibility for the firm's Microsoft 365 environment, security operations, and internal automation. * Triage and resolve IT support tickets from a fully remote team of approximately 50 employees, working in Microsoft 365, Intune, Defender, Entra ID, Monday.com, and Make.com. * Provision and offboard user accounts, manage license assignments, and assist with day-to-day access requests under the IT Manager's direction. * Perform routine identity verification and password reset procedures consistent with the firm's security SOPs. * Document recurring issues into SOPs and update existing documentation as workflows change. Support the firm's Microsoft 365 administration cycle and grow into ownership of individual tasks. * Support the IT Manager on the recurring Microsoft 365 administration cycle (Microsoft Daily Alerts review, spam exceptions, External Sender Banner sync, M365 change review, outdated apps blocking, and contractor onboarding). * Progressively take ownership of individual Microsoft 365 administration tasks as competence grows, with explicit handoff from the IT Manager. * Maintain technical documentation related to system configurations, procedures, and troubleshooting steps. Support the firm's security and compliance routine. * Perform first-pass review of routine alerts (sign-in anomalies, user-reported phishing, device compliance) and escalate as the IT Manager's playbook directs. * Support recurring compliance documentation tasks (banner exemption changes, device audit logs, weekly monitoring records). * Execute repetitive security tasks under standard operating procedure, including password resets following identity verification and contractor access provisioning. Build internal automations and AI tooling. * Identify opportunities to reduce repetitive IT work through scripting, Make.com scenarios, and AI agents on the firm's Claude API. * Scope, build, and ship small automation projects under the IT Manager's review. * Bring outside curiosity into the role and pitch tools, agents, and scripts that the IT Manager and the AI Builder team can adopt or extend. ## Related Videos - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) - [Navigating the Future of Junior Developers in Tech](https://www.wearedevelopers.com/videos/1280-navigating-the-future-of-junior-developers-in-tech) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [WeAreDevelopers Dev Digest Issue 116 - The new search wars…](https://www.wearedevelopers.com/magazine/445-wearedevelopers-dev-digest-issue-116-the-new-search-wars) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [9 Claude Code Skills to Speed Up Your Workflow](https://www.wearedevelopers.com/magazine/740-9-claude-code-skills-to-speed-up-your-workflow)