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# IT Support Specialist (Law Firm) - Up to $50/hr.

- **Company:** Avata Partners
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $104,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Outlook, Desktop Computing, Identity and Access Management, Local Area Networks, Routing, Microsoft PowerPoint, Remote Access Technology, Windows Remote Assistance, Software Deployment, Software Engineering, User Provisioning Software, Wi-Fi Technology, Network Switches, Macros, Office365, Software Troubleshooting, Firewalls (Computer Science), Laptops, Network Server
- **Published:** June 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2557f1a9128f7b03

## About the Role

Do you have experience in Windows?, * Minimum 2+ years of technical support experience within a law firm environment

 * Strong customer service and communication skills
 * Experience supporting Microsoft 365 and Windows-based systems
 * Expertise with Active Directory, Group Policy, user provisioning, and access management
 * Experience imaging computers, deploying software, and creating system images
 * Strong knowledge of Microsoft Azure administration
 * Experience supporting servers, network switches, firewalls, LAN segmentation, email routing, and Wi-Fi troubleshooting
 * Familiarity with legal software applications such as CCC Macros and Compulaw
 * Strong troubleshooting, analytical, and problem-solving abilities
 * Ability to manage multiple priorities in a fast-paced professional environment, * technical support within a law firm environment: 2 years (Required)

## Description

A highly respected litigation law firm is seeking a Technology Support Specialist to provide hands-on technical support for attorneys and professional staff. This role is ideal for an experienced IT professional who enjoys solving problems, supporting end users, and working in a fast-paced legal environment where technology is critical to daily operations.

Join a firm known for its long-standing reputation, collaborative culture, and commitment to excellence while supporting a team that handles complex and impactful legal matters., * Provide technical support for Microsoft 365 applications including Outlook, Word, Excel, and PowerPoint

 * Troubleshoot desktops, laptops, printers, mobile devices, and remote access solutions
 * Deliver help desk support through phone, remote assistance, and desk-side support
 * Configure, image, deploy, and maintain desktop and laptop systems
 * Respond to technical service requests and resolve hardware and software issues
 * Manage support tickets and communicate updates to users in a timely manner
 * Support conference room technology and ensure meeting spaces remain operational
 * Assist with user account administration, access management, and technology onboarding


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