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# Systems Analyst - IT

- **Company:** Imperial Health, L.L.P.
- **Location:** Lake Charles, LA, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $47,008.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Information Systems, Monitoring of Systems, Systems Analysis, Microsoft Office, Diagnostic Tools, Computer Equipment, Information Technology
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4c8fbaab8e090234

## About the Role

Do you have experience in Customer communication?, * Ability to exercise independent judgment in matters of significance.

 * Proficiency in Microsoft Office applications.
 * Proficiency in installing and troubleshooting hardware and software.
 * Ability to use cable equipment, handle simple tools, diagnostics tools and telecommunication troubleshooting equipment.
 * Communication skills
 * Ability to work flexible hours.
 * Ability to prioritize and handle multi-tasks in a fast-paced environment.
 * Customer service skills
 * Project management, * Associates in Networking/Support/IT Systems or equivalent. Any certification is preferred.
 * Applicants must be authorized to work in the US as we are unable to sponsor employment visas.
 * There is no relocation assistance for this position.

## Description

GENERAL SUMMARY OF DUTIES: Performs professional level information systems duties in the installation and maintenance of application software, and the maintenance and administration of computer systems and applications; to provide technical support and assistance to Imperial Health information system users; and to perform a variety of analytical duties relative to assigned area of responsibility., * Perform a variety of professional level duties to support information technology systems and programs in assigned area; serve as liaison between system users and information systems staff in the implementation, administration and maintenance of information systems, computer programs and software applications.

 * Install and maintain application software and computer hardware; provide technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
 * Install and maintain phone systems, and related voice applications software.
 * Participate in the evaluation and testing of system upgrades; install or upgrade software applications; troubleshoot hardware and software related problems; coordinate and document testing for new or revised software applications; assist in deployment of new applications in assigned areas.
 * Perform system maintenance activities on various systems; monitor system performance; maintain system security; reset user passwords; grant or revoke system access.
 * Respond to requests from users regarding system operations; provide solutions to operations problems.
 * Perform a variety of complex systems analysis duties in the design, implementation and maintenance of management information systems and supporting computer hardware and software applications; maintain new applications or enhance existing programs.
 * Perform related duties and responsibilities as required.


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