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# Salesforce Developer - Production Support

- **Company:** BHG Financial
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Salesforce Object Search Language (SOSL), Artificial Intelligence, Data Analysis, User Authentication, Cloud Computing, Static Program Analysis, Continuous Integration, Data Synchronization, Software Debugging, DevOps, Monitoring of Systems, Performance Tuning, Reliability Engineering, Copado, Runbook, Salesforce.Com, Systems Integration, Datadog, Apex Code, GitHub Copilot, System Availability, Reliability of Systems, Salesforce Object Query Language (SOQL), Restful APIs, Splunk, New Relic (SaaS)
- **Published:** June 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d03decaf35aaf28b

## About the Role

Do you have experience in Tooling?, This position requires strong technical troubleshooting skills, excellent communication, and the ability to perform effectively in a fast-paced production support environment., * 5+ years of Salesforce development experience

 * Strong experience in troubleshooting and supporting Salesforce production environments
 * Expert-level Apex debugging skills, including governor limits, bulkification, recursion control, and performance optimization
 * Strong understanding of Salesforce Flows, Process Automation, and troubleshooting complex automation issues
 * Experience in diagnosing integration issues involving REST APIs, authentication, and data synchronization
 * Strong SOQL/SOSL skills and data analysis experience
 * Comfortable using AI-assisted development tools such as Copado AI, GitHub Copilot, or similar platforms
 * Ability to perform root-cause analysis and implement long-term solutions rather than temporary fixes
 * Excellent communication skills with the ability to clearly explain technical issues to both technical and non-technical stakeholders
 * Strong sense of ownership, urgency, and accountability in high-priority production situations, * Experience supporting large-scale Salesforce implementations
 * Copado, DevOps, or CI/CD experience
 * Experience Cloud and Lightning Web Components (LWC) expertise
 * Platform Event and integration troubleshooting experience
 * Monitoring and observability experience (Splunk, Datadog, New Relic, etc.)
 * Prior experience in a Production Support, Site Reliability, Tiger Team, or Incident Response role
 * Salesforce Platform Developer I or II certification, If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

## Description

We are seeking a highly skilled Salesforce Developer to join our Production Support Tiger Team. This role is focused on maintaining platform stability, resolving production issues, supporting business-critical operations, and delivering targeted enhancements that improve system reliability and performance.

As a member of the Tiger Team, you will be responsible for rapidly investigating, troubleshooting, and resolving Salesforce issues across Apex, Flows, Lightning Web Components (LWC), integrations, and declarative automation. You will leverage Copado AI and other AI-assisted development tools to accelerate root-cause analysis, solution design, and issue resolution while ensuring high-quality, sustainable fixes., * Serve as a primary responder for Salesforce production issues, incidents, and escalations

 * Investigate, troubleshoot, and resolve defects across Apex, Flows, LWC, integrations, and Salesforce configuration
 * Perform root-cause analysis and implement permanent corrective actions to prevent recurring issues
 * Monitor platform health, system performance, and integration reliability
 * Utilize Copado AI for troubleshooting, code analysis, impact assessments, debugging, and solution recommendations
 * Analyze debug logs, exception logs, integration failures, governor limit violations, and automation errors
 * Partner closely with Business, Product, QA, and Support teams to prioritize and resolve production incidents
 * Develop and deploy hotfixes, patches, and stability improvements with minimal business disruption
 * Identify opportunities to improve platform reliability, scalability, and maintainability
 * Create and maintain technical documentation, runbooks, and knowledge articles for support processes
 * Participate in incident reviews and contribute to continuous improvement initiatives
 * Support release validation and post-deployment monitoring activities


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