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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead UX Researcher & Strategist - **Company:** Victoria's Secret Stores, LLC - **Location:** Reynoldsburg, OH, United States - **Experience:** Expert - **Salary:** $128,500.0 - $175,245.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Analysis, Human-Computer Interaction, Generative AI - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=102c1d9c8b1064b8 ## About the Role Do you have experience in User research for product design?, Do you have a Bachelor's degree?, * Bachelor's degree in Human-Computer Interaction, Psychology, Design, Business, or a related field, or equivalent professional experience. * 7+ years of UX Research experience in a corporate or product-led environment. * Deep expertise in generative and evaluative UX research methods. * Proven ability to independently lead complex research initiatives with significant ambiguity. * Strong ability to synthesize research into insights that directly inform product direction and business decision-making. * Exceptional communication, facilitation, and storytelling skills. * Strong understanding of digital ecosystems, e-commerce experiences, and usability best practices. * Demonstrated ability to influence without authority in cross-functional, Agile environments. * Experience mentoring researchers or leading practice-level initiatives. * Strong experience partnering with senior product and design leaders. * Ecommerce experience required; retail, fashion, or consumer brand experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance ## Description We are seeking an experienced Lead UX Researcher & Strategist to drive high-impact research that shapes product direction, informs roadmaps, and influences business decisions across multiple teams. This role leads complex, foundational, and generative research initiatives, owning discovery end-to-end and ensuring customer insight is deeply embedded in how products and experiences are defined, prioritized, and delivered in alignment with enterprise and brand priorities. As a Lead UX Researcher & Strategist, you will operate with a high degree of autonomy and influence. You will set research direction for large initiatives, partner closely with senior stakeholders, and translate customer insights into clear recommendations that guide decision-making at both the team and portfolio level. You will integrate and triangulate insights across research, analytics, experimentation, and other customer data sources to create a holistic view of the customer experience. You will also help strengthen the overall UX research practice through mentorship, standards, and improved insight activation., Research Leadership & Ownership * Lead end-to-end UX research for initiatives spanning multiple product teams and complex problem spaces. * Identify where generative and foundational research is needed to inform product strategy, experience direction, and roadmap decisions. * Independently scope, design, and execute research plans aligned to business goals, operating with minimal oversight. * Apply deep research rigor, strategic thinking, and business context to guide experience and product decisions. * Anticipate research needs proactively and influence partners toward discovery-led approaches. Insight Synthesis & Influence * Synthesize qualitative and quantitative inputs into clear, compelling, and actionable insights. * Translate research findings into implications that resonate with product, design, and senior leadership audiences. * Produce executive ready deliverables that tie customer insight into strategic business priorities and investment decisions. * Influence prioritization, tradeoff decisions, and roadmap direction by clearly articulating the business impact of customer needs and experience gaps. * Champion customer insights across the organization and help evolve how insights are shared and operationalized. * Connect insights across studies to identify patterns that inform portfolio-level strategy and long-term direction. Practice Leadership & Mentorship * Serve as a research lead, setting a high bar for quality, rigor, and strategic impact. * Mentor and coach researchers, supporting skill development, research maturity, and confidence in influence. * Contribute to the evolution of UX Research standards, methodologies, tools, and best practices. * Strengthen research operations at scale, including repositories, frameworks, and insight governance. Collaboration & Cross-Functional Partnership * Partner closely with UX Design, Product Management, Digital Merchandising, Analytics, Customer Insights, and Digital Testing teams. * Align research with analytics, experimentation, and secondary data to deliver a unified view of customer behavior. * Provide continuity from discovery through delivery, ensuring customer intent remains clear as work moves into execution. * Navigate complex stakeholder environments with clarity, collaboration, and influence. Execution Excellence * Lead and conduct a wide range of research methods, including: + Generative interviews and discovery studies + Usability and concept evaluation + Diary studies and longitudinal research + UX Benchmarking * Conduct secondary research (competitive analysis, behavioral data review, market and industry scanning) to inform problem framing. * Manage multiple workstreams, timelines, and stakeholder expectations with reliability and transparency. * Adapt to changing priorities while maintaining high standards of quality and insight depth. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) ## Related Articles - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [Dev Digest 119 - ❤️ === ❤️](https://www.wearedevelopers.com/magazine/454-dev-digest-119) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)