> Markdown version of [/jobs/ext/553676-digital-delivery-manager-it](https://www.wearedevelopers.com/jobs/ext/553676-digital-delivery-manager-it). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Delivery Manager - IT - **Company:** TUFF SHED, Inc. - **Location:** Denver, CO, United States - **Experience:** Expert - **Salary:** $115,000.0 - $135,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Learning Management Systems, PRINCE2, Microsoft SharePoint, Software Licensing, Information Technology - **Published:** June 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e62f2c26daa278f2 ## About the Role Do you have experience in Writing skills?, Do you have a Bachelor's degree?, * Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. * Working knowledge of IT billing processes, including contract tracking, procurement coordination, invoice validation, reconciliation, and payment lifecycle management. * Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels and present effectively to executive leadership. * Strong leadership, coaching, and mentoring skills with the ability to foster collaboration and teamwork. * Demonstrated project management expertise with a track record of delivering complex initiatives on time and within budget. * In-depth knowledge of IT support services, infrastructure, and service management tools. * Understanding of instructional design methodologies and Learning Management Systems (LMS) is a plus. * Knowledge of Microsoft 365 (Teams, SharePoint, Azure), project management tools, and enterprise IT environments is highly desirable. * Ability to read, write and understand instructions given orally, in writing and/or in diagram form. * Ability to prepare written correspondence and reports that are grammatically correct and create a professional image for Tuff Shed, Inc. * Ability to effectively communicate with executives, management, suppliers, customers, employees, and commercial accounts in a wide range of situations. * Ability to effectively present information orally in one-on-one and small group situations to company leadership, customers and other employees and if necessary, the public., * 7+ years of experience in project management, program management, PMO leadership, or IT service delivery, preferred. * Demonstrated experience building, standing up, or maturing PMO capabilities, governance, reporting, and delivery standards. * Proven experience leading cross-functional initiatives involving business, IT, Finance, Manufacturing, and Procurement stakeholders, preferred. * Demonstrated project and portfolio management expertise with a track record of delivering complex initiatives on time and within budget. * Experience in budget management, vendor relationship management, project governance, and executive reporting is strongly preferred. EDUCATION/CERTIFICATIONS * Bachelor's degree in Business, Information Technology, Project Management, or related field, preferred. * Project Management certification (PMP, PRINCE2, or similar) is strongly preferred; ITIL certification or relevant service management certification is also preferred. ## Description * Lead, mentor, and develop team members supporting project delivery and IT billing operations, creating a culture of accountability, collaboration, and continuous improvement. * Develop, implement, and continuously improve PMO standards, governance, templates, tools, and reporting practices. * Coach team members and stakeholders on project governance, stakeholder communication, risk management, and delivery discipline. Drive project portfolio and IT billing delivery excellence: * Oversee the intake, prioritization, planning, and successful execution of digital and business projects, ensuring alignment with company goals, budgets, timelines, and resource capacity. * Lead project delivery using formal project management disciplines, including scope, schedule, budget, risk, issue, dependency, and change management. * Oversee IT billing operations, including contract tracking, purchase and renewal coordination, invoice validation, reconciliation, and timely payment processing. * Partner with Finance, Procurement, and IT leaders to improve billing accuracy, controls, and lifecycle visibility and to resolve discrepancies or process gaps. Operational strategy and process improvement: * Evaluate and enhance PMO, billing, and operational workflows to improve efficiency, service quality, governance, and transparency. * Define and monitor key performance indicators (KPIs), objectives and key results (OKRs), service level agreements (SLAs), and project portfolio health metrics to measure success and drive accountability. * Collaborate with stakeholders to identify opportunities for improved project governance, financial controls, digital transformation, and process innovation. Budgeting, asset management, and vendor relationships: * Assist the Director of Infrastructure, Support and Security in developing and managing budgets related to project delivery, PMO operations, and digital initiatives. * Maintain oversight of vendor contracts, software licensing, purchase commitments, renewals, and related financial obligations. * Build and maintain relationships with external vendors and internal partners to support project outcomes, billing accuracy, and service quality. Stakeholder communication and reporting: * Lead portfolio reviews, steering committees, and governance forums to support prioritization, decision-making, and strategic alignment. * Provide timely, accurate, and complete communication to leadership regarding project health, risks, issues, dependencies, financial impacts, and key decisions. * Develop executive-ready dashboards and reporting that translate operational and financial details into clear business insights and recommendations. * Facilitate communication between technical teams, business stakeholders, Finance, and Procurement, translating complex issues into business-friendly language. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [You’re a great coder? 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